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Customer Questions and Answers for Cntrl-Elec by Whirlpool

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    • Part Number: AP4358837
    • MFG Part Number: W10207861
    • Made by: Whirlpool
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Questions & Answers

For Whirlpool Cntrl-Elec (Part Number: AP4358837)

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My Kenmore 59676593602 temperature display will show -31 for the freezer and 50 for the refrigerator; however, neither are cold enough - the freezer setting I use is 0, and the refrigerator setting I use is 38 (as recommended). I can get normal readouts (and cooling for both compartments) if, after malfunctioning, I turn it off for 24 hours, unplug it, and then turn back on. It will work fine for a week or two, and then give then repeat the warming/faulty readouts. I have thought maybe replacing part number W10207861 would be a fix. Any additional thoughts?

Doug for Model Number Kenmore 59676593602

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Temperature control display show refrigerator in "OFF" position. However, when trying to activate the cool control to the desried temperature, there is no response. The LED continue to read "OFF". Is this a keyboard or ribbon problem?

Todd for Model Number Maytag MFC2061KES

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Having defrost issues,ice on evap. Coil and heater checked out good. Could not find defrost timer on this unit assumed maybe on one of the boards,didnt see one on diagram

Danny for Model Number jcd2295kes

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I want the part W10207861. How much is the shipping for Puerto Rico?

Agnes for Model Number JCD2295KES

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Replaced start components last year got through season. Then they burned up and comp drawing 20 plus amps so replaced it. Still wouldn't run. Suggested to replace control board so did. Not working yet. Tried to bypass temperature sensor and defrost terminator still nothing. What am I missing? This unit is in a motor home and is impossible to replace! Please help me!

Rtroth for Model Number MFC2061HES

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My Kenmore model 59676592600 periodically heats up in both the freezer and refrigerator section. We have found, by chance, that unplugging the unit for about 30 minutes solves the problem. Once plugged in, the fridge is fine for a day or two. Research on the internet makes me think this is a defrost timer problem. Can you confirm this diagnosis and let me know if the defrost timer is on the AP4358837 electronic control board? Any assistance is much appreciated. Thanks

John for Model Number 59676592600

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I had the Control board replaced numerous times under extended warranty over the last 7 years. The new boards always end up failing and I lose all function control of temperature, door alarm etc. Curently out of warranty and needing to replace the board again. Why do these boards keep failing? I can replace myself easily, but for 178 per board I would like more assurance it will last more than a few weeks. Reminds me of the magnetron on my GE built in microwave that died every 6 months for 5 years until GE offered us a discount on a new unit.

Juan P. for Model Number MFD2561HES

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I have replaced watervalve for ice maker . I am considering a new ice maker which still is not producing ice. I have a very low freezer temp . but ice maker not calling or filling with water. I am wondering if a faulty control board could also be the problem. I am leaning towards a new icemaker but I am wondering if the ice maker could be good and is reporting to a faulty control board.

Mauimarkmemark for Model Number Sears 59676523500

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My fruits and vegetales start to freeze if, they are in the drawers....... By your experience, the Technician said I need to change this part of the Refrigerator but didn't give the part number, so do you think it can be this User Control and Display Board? It also doesn't work either if I want to move the temperature up or down (on the digital display). It's just working direct. Lights are on but doesn't move at all, unless I open the refrigerator and leave it open, it starts to move down the temperature. I have a picture in case you want to see the lights on (Freezer -3 and Refrigerator 44) One red light from the digital display is on.........

Gladys for Model Number MFD2561KES

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Is there a video on how to install a electric control board? Thanks.

Mike T. for Model Number 596.76602600

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