We have tried every cycle and each time it will not drain the water out.If u press cancel it will drain the water we have taken the dishwasher apart and there is nothing plugged the flapper valve is good.We were told the board was defective and we have replaced it and it still does the same thing.any suggestions. Thank u Ken
You will want to put the unit into a cycle and check the drain pump for 120 vac when it is supposed to go through the drain. If there is 120 vac then you will want to replace the drain pump. If there is not then check the wiring between the pump and the control board. If the wiring checks ok then the control board would be defective. These are the only components that would allow drain.
Dishwasher stopped working in the middle of running. No lights on control panel. Tested and power coming in to fuse assembly.
Could it be a bad fuse, or do I need to replace entire control board?
Answer Jim, It's most likely an "open" fuse W10258275 . Turn the power off and check across the two terminals for a "closed" circuit. You can also check for 120 VAC across the P6 and P2 terminals on the control board. if the fuse is "closed" or you have the voltage at the terminals, then replace the control board W10285180. (be careful performing the live voltage checks at the control board.
Have dishwasher in a rental, tenant said last several loads have come out covered with dry soap. Ran through a cycle today and watched it's operation. Unit starts, fills with water, dispenses soap and runs what appears to be normally with the "wash" indicator light lit. Unit continues to run what seems to be a normal duration and shuts off, but "clean" indicator light does not come on and dishes are covered with a heavy soapy residue. All water seems to be filling and draining properly. Unit does not appear to be going through any type of rinse cycle. Trying to determine which electronic part had gone bad, seems like there are only two. Thanks
Answer Hello Matt,
You will need to run a service diagnostic cycle and note the fault code that comes up. This is fully explained in the tech sheet that is behind the kickpanel of the unit. To invoke the Diagnostics Cycle, perform the following key presses or actions in less than 6 seconds while in standby: Heated Dry ? Normal ? Heated Dry ? Normal
Invoking Service Diagnostics clears all status and last ran information from memory and restores defaults; It also forces the next cycle to be a sensor calibration cycle. Calibration cycles begin with a “sensor check” to determine whether the dishwasher has an OWI soil sensor. If the control detects an OWI, it forces two rinses to occur prior to Final Rinse (to assure clear water), then calibrates the OWI during the final
rinse. If flowmeter is operating correctly, the control will turn on the Clean LED when flowmeter counts 3 or more pulses anytime during these intervals.