Freezer is cold, refrigerator section is warm and damper is not blowing cold air.
Answer Hello John,
You will want to check the air vent on the side wall down near the snack pan. Make sure vent is not clogged. If vent clogged you will need to clean it out. If this checks ok then you will want to check the rear freezer wall for frost. Remove the back wall of freezer compartment and check to see if evaporator is impacted by frost. If it is then do a continuity check on the defrost heater 2323198 and defrost thermostat W10225581. If these check ok then you would need to replace defrost control W10366605
What is the lenth of the probe on your Part # AP3037004?
Answer Hello Camille! Unfortunately, we do not have the length information availble on the probe on the cold control 2198202. If you would like to repost with your appliance model number we will be glad to verify if this is the correct control used on your appliance. Thanks!