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Customer Questions and Answers for Cold Control by Whirlpool

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    • Part Number: AP3037004
    • MFG Part Number: 2198202
    • Made by: Whirlpool
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Questions & Answers

For Whirlpool Cold Control (Part Number: AP3037004)

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Freezer is cold, refrigerator section is warm and damper is not blowing cold air.

John for Model Number ED5KVEX000

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My old fridge has just started not freezing enough. I advance thermostat from 2.5 to 3.5 and it stated working for a day or so then over night went off again. I have found if I open the door and lightly tap below the temp control knobs it pops on again. Sometimes it will cycle on and off and sometimes not. I wonder if it is a bad or corroded connection, as the tapping works, or do you think I need a new thermostat..temp. control or whatever..I would really like to keep it going as I built the kitchen around it and the newer ones are taller. Thank you...J.D.

J.d. for Model Number 9512680 Kenmore

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I have diagnosed the problem to be the cold control, but, I cannot get the front panel off on the top side of the fridge where the cold control is. I removed 2 screws on the furthest back part of the housing, but I cannot get at the scres that hold it up on the front. They are behind plastic parts. How do I remove this? Thank you

Rodger for Model Number Whirlpool Fridge SXS ED25POXFW02

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Refridgerator runs both freezer and storage section . It shuts off think it is defrosting or reaches shut off temp then won't restart . If I hit the side of the fridge or rock it a little it will restart . I think it could be 1 of 3 parts , Defrost Timer Kit , Overload and Relay Assembly but don't know for sure what is wrong .

Butch F for Model Number ed25cqxfb02

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I have a side by side. My refrigerator stopped freezing and now the refrigerator side is not cooling. Lights work inside, but it keeps kicking on and off every 15 minutes. Trying hard to cool with a buzzing sound. I would like to fix this by myself. It is only 7 years old. What would be causing this to happen?

Dennis for Model Number MODEL NUMBER MSD2657HEB

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Hi - My refrigerator (ED25QFXHW00) has power but nothing is running … no cold in freezer and frig (I hear no compressor running and hear no fan running and hear nothing...just light in the refrigerator and freezer. My refrigerator has dial thermostat\cold control (1 to 5 with 5 is the coldest). I adjusted it around and I heard the compressor kick it and it ran for 1 minute and it stopped by itself. Now I tried to adjust the thermostat again and it nothing came on. Testing done: defrost thermostat \ BIMETL-DEF: I put it in the cup of ice and testing continuity and it failed (I hear no beep). Please help the issue with my refrigerator. Thanks

Hoang N. for Model Number ED25QFXHW00

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The water supply line for the ice maker continually freezes in the interior of the unit in a sealed area of the box I cannot access. This is preventing the ice maker for getting water. I have been able to thaw the frozen line by injecting hot water into the line from outside the box and the ice maker works. However the line refreezes preventing water from reaching the ice maker. I have gradually reduced the temp control for the freezer until I reached the lowest/warmest possible setting. I cannot adjust the control any lower/warmer, the water supply line remains frozen and the temp reading inside the freezer box is Zero Degrees. After doing some reading I suspect the Cold Control (#2198202) has gone bad but I would like your expert diagnosis. Also, I would appreciate your thoughts on rating the 'degree of difficulty' of a Do It Yourself repair. Regards, Bob Neely Fayetteville, NC.

Bob N. for Model Number Whirlpool GD5SHAXKB00

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What is the lenth of the probe on your Part # AP3037004?

Camille for Model Number AP3037004

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I ordered a new thermostat and just put it on. I let it fun for a hour or so and still no cold anywhere. The fan runs but the compressor does not kick on. After a hour or so, I plugged in the compressor and it did seem hot. I could hold my hand on it for only a few seconds. I dont know how hot it should even be. Can you help me? Thanks so much!

Kerry for Model Number ED25PQ....whirlpool...side by side

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Water leaking out of the freezer but everything is still cold. Where might the drain line be on this side by side?

Paul T. for Model Number ED22DWXTN02

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