The lower part of the agitator is not turning. I removed it and the shaft does turn when the cycle is on for washing. Can the plastic agitator be stripped?
Answer Hello Rob. Yes, the agitator may be bad and need to be replaced in the unit. Check and see if the splines are gone inside the agitator. If so, you will need to replace the part.
Was wondering if I can get this complete agitator assembly. I can not find this model on the list. What all is in this kit and the price? Thank you.
Answer Hello Keith! The complete agitator assembly listed for your model is part number 3951744. This includes the upper and lower portion of the agitator. It does not, however, include the agitator cap or fabric dispenser. Thanks.
Clothes are getting wraped around agitator and making loud noise.
Answer Hello Randy. You need to order and replace the agitator assembly in the unit. It sounds like it may be bad. Also, make sure the unit is not getting overloaded with clothing.
I can't get the Agitator to come out.
Answer Hello Don. Remove the cap off the agitator and remove the bolt from the center of the agitator. Then lift out the agitator.
My upper agitator does not turn. What parts do I need? I also need a new dust cap. Thank you.
Answer Bill, you'll need to agitator repair kit, part number 285811, to correct the upper agitator not agitating. The dust cap (inner/barrier cap) is part number W10074580. Thanks!