How do I remove the ice maker? It seems to be held in by something. Where is the retainer, it jiggles, is loose but will not come out
Answer There is a screw under the bottom on the right back corner, that will need to be removed. Once removed there are locking tabs on each side that will need to be released. Once released the icemaker will slide forward.
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My Kitchen Aid Icemaker has stopped ejecting the ice. There is ice in the bottom. We have removed the unit to thaw. Any assistance would be greatly appreciated.
Answer Hello Steve, from your description you will need to replace the icemaker. If you found this icemaker with your model number then this will be the correct replacement. Thanks
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No it just stopped making ice. Tray was empty which is why we thought maybe ice in tube. We also added water to tray to see if it would cycle, ice evaporated.
Answer Hello Dean! If you filled the ice maker ice mold with water and the ice maker did not eject any ice, you will need to make sure that the freezer is cooling properly. The temp should be 0-5 degrees. If the freezer is cooling properly, you will need a new ice maker. The part number is 2198597. Thanks!
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I ordered a new icemaker from you for my KSRS27IHWH00 fridge bought in 2000 because heater on original unit was bad. Have installed the new icemaker 2198597 (AP3182733). It is producing and dumping ice. However it is regularly making only 5 of the 8 cubes. The new icemaker looks pretty much like original one which was an 8 cube, except the fill cup is bigger on the new one...taller...and my black fill tube sticks down into it more. Fill tube is a good 2" long from fitting. My question is does the fill tube length and fill cup have anything to do with how icemaker senses full? If not why would new icemaker only be making 5 cubes?
Answer Jeff, No the length of the fill tube or size of the fill cup should no affect the fill cycle of the ice maker as long as there isn't a tight fit between the two. You may want to trim off 1/4 or 3/8 inch off the end of the fill tube, just to be sure. Make sure you have plenty of water and pressure to the fill valve on the back of the refrigerator. Dismount the ice maker, and use a measuring cup or baby bottle to collect the water from the fill tube when you test cycle the ice maker (use a insulated jumper wire and insert the ends into the "T" and "H" openings in the ice maker control head. When the ice maker reaches the fill increment there should be 4 to 4.5 oz. of water dispensed into the cup in 7 to 10 seconds. If the fill time is correct but the water supply is low, you'll need to determine why there water isn't flowing correctly. If the fill time is less than 7 to 10 seconds, you can adjust the fill time by turning the small nylon screw on the right side of the mechanism counter clockwise to increase the fill time, one revolution at a time and no more than 3 revolutions total. After everything checks OK and proper, make sure the ice maker itself is level with a small bubble level.
The ice maker stopped working. I noticed the tray was full of ice which led me to think it was the heater. I pulled out defrosted and put back into service. It refilled and unloaded one cycle and quit again. Any thoughts?
You will want to pull the icemaker and check the pins in the center of the large wheel to make sure that they are not broken. If broken replace the icemaker module. If they check ok then do a continuity test on the thermostat which are the 2 inner pins at the bottom with the module remove. If there is no continuity then the issue would be with the thermostat and would need to be replaced.