Our dw was working fine until one day the "Clean" light continued to flash. I looked it up in the manual and saw that was the indication that there was something wrong with the heating circuit. I then looked inside the machine and saw that the heating element had completely broke in two pcs. I ordered a new heating element from Whirlpool and my husband installed it. However, the dw still does not work. I called a repair service and was told that I needed to order a new control board when ever changing out the heating element. However, I am getting mixed info and not any helpful verification if this is really true. Everything else about the DW was working fine until the heating element broke. My question is: "When replacing the heating element, does the control board also need to be replaced?" I've read through the above Q&A and only found one that was close to my question, however the answer is all about the door panel items which all of those things worked just fine on our machine prior to the broken ht element. PLEASE help, I just want to find the correct info and get this machine working again. I have 3 hungry teenage boys and am fed up with hand washing dishes.
Answer Hello Rose. You will need to clear the code out of the control board. To do this press the
following keys, in order, in less than 6
seconds, while in standby: Heated Dry, Normal, Heated Dry,
Normal Let the unit run and finish and it will clear the code. Hope this helps.