My lights will not come on so the blender does not work.I also do not know how to take the case off.
The part number for the control board is 9706612 which is the most likely cause for the failure. To remove the casing you would remove the coupler from the top then there will be 3 or 4 screws on the bottom that you would need to remove. Once removed the bottom should separate from the top.
I NEED BOARD FOR KITCHEN AID BLEANDER MODEL # KSB5WH SERIAL #WH3565793
Answer Hello Jan, unfortunately this part has been discontinued and we no longer have any left in stock. You will have to continue to search for part number 9705074. Sorry.