My whirlpool washer will not shut off when I push in the knob. Any ideas as to why?
Answer Hello Barb. If you are referring to the water coming into the unit, it is a bad water valve on the unit.
Bought knob but im having a hard time putting it on washer. Does metal insert stay in?
Answer Hello Taylor. Yes, the metal insert stays in the knob 8181859. You need to check and see if the old insert is stuck on the control knob shaft. If so, pull it off to remove it. Then the new knob pushes onto the shaft of the board.