The freezer works but has some frost on the inside top of its door. The refrigerator is not working. A couple of months back the unit was a little noisy. It is not noisy now. Any ideas what to check first?
Answer Jim, Check the baskets for articles hanging over the back or sides, holding the top of the freezer door open,and check that the door panel is sealing against the top flange, actually all the way around the opening. Check the freezer temperature, make sure the temperature is not below 0 dgrs. F. (preferably 3 to 5 dgrs) If the room air is infiltrating into the freezer compartment through a gap, ice accumulates on the evaporator and reduces air flow to the refrigerator compartment. Also check the freezer back wall for a heavy frost or ice build up on the complete panel, this would indicate a defrost issue.
The Freezer is working fine but the refrigerator is warm. The freezer draw is getting frost on the top. I had service come in but it started working fine before they came. He said there has been a lot of problems with the control board. I would like to order the part, AP4373610, could you give me your opinion on the subject.
Answer Joan, The part number you supplied is for the "Auto Damper" not the control board, 12784415 . At this point, your first check needs to be the freezer drawer and slides, Make sure the drawer front is properly aligned to the cabinet and seals to the frame all the way around. Check the drawer slides and rails for debris etc. keeping the drawer from closing compltely. and check the evaporator fan (in thee freezer compartment) is circulating the air. Your Technical data sheet is located behind the kickplate grille, in a plastic bag taped to the bottom of the compartment, you'll be able to run all the tests of all the components in the fridge and test for various issues with that information. Good Luck and Thanks
The freezer is working properly, but the refrigerator is too cold even at the lowest setting. The electronic control has already been replaced. The damper door is open all the time. Should I try to replace the damper control unit?
Answer Hello Bruce. Test the thermistor 12002355 and make sure it is good. If so, you will need to replace the damper assembly. We will need your serial number to provide the correct part number for the damper assembly. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps.http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Thermistor