How can I replace the fresh food damper in my unit since you discontinued the part?
Seems to be part number AP3046836, mfg pt no 2209755
Answer Hello Tom. Sorry, This part has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part.
The mechanisim that controls the air flow to the refrigerator from the freezer closes but not to keep the air flow the the fresh food side. Do what part I need?
Answer Hello Ramos. If the diffuser is not closing all the way, and things are freezing in the fresh food side, you will need to replace the diffuser 2209755. Make sure the freezer is only running around 0° in the unit.
Hi. The top freezer gets cold, but the bottom refrigerator does not. What part do I need (fan?)
Answer Hi Cary. Its important that you send the exact model # so we can advise of the correct part #'s needed. All fans should run along with compressor running. Is there a damper diffuser opening? In a side x side the damper opening is on the left rear corner that opened and closes per your units needs. If the motor froze and the damper will not open, then replace it. Thank You.
Freezer works on botton but ice machine not working on top. Has code er but if you unplug and replug you can change from water or ice then code pops up again ?
Answer Hi George. Here are the error codes:
Error CodeAll Error Codes will have an ER on the left side, followed by the error on the right:
Er IF - Icemaker Fan Error - This can be caused by frostaccumulation on or around the icemaker fan. Unplug the unit for 3-4hours to allow this to melt off. If error code persists, call CustomerService.
Er FF - Freezer Fan Error - This can be caused by frost accumulationon or around the freezer fan. Unplug the unit for 3-4 hours to allowthis to melt off. If error code persists, call Customer Service.
For remaining error codes, try unplugging the unit for a couple ofminutes to reset the unit. If the error code persists, call CustomerService
Er FS - Freezer Sensor Error
Er rS - Refrigerator Sensor Error
Er ds - Defrost Sensor Error
Er dH - Defrost Heater Error
Er CF - Cooling Motor Error
We will need to have your exact model to assist. you with the parts #'s. What exact error code are you getting ? Thank You.
Hi. Air is coming, but not cold. Every 15 sec. makes clicking sound.
Answer Hello Alexander. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. Hope this helps. http://forum.appliancepartspros.com/refrigerator-freezer-repair/193358-freezer-fridge-not-cooling.html
Side by side (freezer side working other side not working) no air flow or not strong enough.
Answer Hello Jorge. You will need to look for a defrost problem. If there is frost build up on the back wall inside the freezer, you will need to test the heater 2323198 and the thermostat. They should read closed for continuity when cold. If they are good, you will need to replace the defrost timer 4388932. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps.http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
Freezer is working fine but the refrigerator is only slightly cool. Can you direct me as to what the problem might be.
Answer Hello Gary. Check and make sure the evaporator fan motor 4389142 is running properly. If so, check and see if you have a defrost problem. If there is alot of frost build up on the back wall, you will need to test the heater 2315530 and the defrost thermostat 4387503. They should read closed for continuity when cold. If both of these are good, you will need to replace the defrost timer 482493. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html