I purchased this washer for my sister, however, it does not have a fabric softener dispenser. Can I add one to this model and how will it work?
Answer Hello Sandra! Yes, you can install a fabric softener on your washer. The part number is 63580. During the spin cycle the fabric softener centrifuge up and into the agitator and held in suspension. When the washer stops to fill for the rinse cycle the softener is dispensed out the bottom of the agitator. Hope this helps you, thanks!
Hello, The dispenser is releasing softner late in the cycle it seems. Clothes are getting grease spots on them when we use liquid softner. The agitator agitates with no problem while in wash. Any suggestions? My serial number is CG1833465.
Answer Hello Sara,
As long as the unit is spinning up to speed, this sounds more like a user issue. Give this a try. When you are going to put in the softener, start out with a little less than half of the recommended amount of softener and mix it with hot water to bring the total amount up to the recommended amount. You use hot water to dissolve the softener and a little more than half water to thin the softener. This serves two purposes: It makes the softener mix with the rinse water better and not "cling" to the dispenser and agitator, and it makes the softener rinse out of the clothes better.
Remember that the newer the machine, the less water it's designed to use for economic reasons. The less water a machine fills with, the less additives the unit can rinse away. And as an added plus, this will make your softener last longer. At the cost of softener, this will save you quite a bit of money over a years time.