The door falls completely down no tension at all need the find part for door hinge.
Answer Hello Barbara. Based on the information you provided, you will need to replace the door spring 5300809703 in the unit.
I need to replace the Door balance link kit on Kitchenaid D/W. Please forward instructions/diagrams/pictures on how to gain access to the broken mechanism. Thanks, Doug
Answer Doug, you'll need to remove power to the dishwasher, remove the lower access panel and pull the dishwasher out a little to access to door balance link kit. The last image on the door balance link kit 8194001 parts page will show you how the link is routed. Hope this helps.