I have water pouring out from the soap dispense area when I begin a cycle. Any ideas of what is causing this problem?
Answer Hello It. You will need to check the soap dispenser housing and see if it is clogged and not allowing the water to go into the tub on the unit.
My husband place the boot on closed the door to start the washing machine now the door doesn't open.
There should be a green string that looks like weed eater string when you open the dispenser area. If you pull this string then it should release the latch for the door. You will want to check the door gasket to ensure it is properly in place but also check the door lock assembly to make sure that it was reconnected properly.