Door would not latch.......in otherwords the inside light is always on.
Answer Hello Leonard. Make sure the latch on the door is not broken and if not, you will need to test the door switches W10211974 and W10211972 and see if they are bad and needs to be replaced on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
When the door is closed ,the light remains on and an error message says "close door". What is the problem?
Answer Hello Lacy,
One of the door switches, W10211974, W10211973, W10211972, has failed or the switch support has broken. This is the kind of thing you need to open the unit to determine. Let us know if we can assist you further.
The tab broke off one end of door latch bracket door latch number ap3776470. I have a new one but how do you put it on? The part that the latch fits in will not open enough to fit the latch in. I am afraid if I put too much pressure on the part it will break. Is there a secret way to replace the latch ?
Answer Hi Wolly. You will need to disconnect the power to the unit. Then remove the control panel from the unit. On the back of the control panel are two slots that the latch bracket 8205451 will snap into. Make sure you get the latch positioned correctly, so when the button is pressed, it releases the door. If the button is not broke, you can use the old one. Thank You.
Latch/door release broken. How do I take off control panel?
Answer Hello crelodious. If there are no screws inside the door when you open it securing the control panel, you will need to remove the outer cover to access and replace the latch bracket 8205451.
Note: This question is for the older version of this part, but we thought you might still find it helpful
We cannot open the door.
What is the least damaging way to access the BRKT-LATCH mechanism
to determine what needs to be adjusted or replaced?
Must I remove the whole shell or is there a simpler way to open it?
Thank you; Doc
Answer Hello Doc. You will need to remove the outer cover on the microwave to access the lock assembly. Hope this helps.
Door latch bracket is broken. How do I replace it? Do I need to replace the button too?If so,please give me the part number of the black button.
Answer Hello Jun. You will need to disconnect the power to the unit. Then remove the control panel from the unit. On the back of the control panel are two slots that the latch bracket 8205451 will snap into. Make sure you get the latch positioned correctly, so when the button is pressed, it releases the door. If the button is not broke, you can use the old one. Hope this helps.