The door is falling but it catches at the bottom so it doesn't slam. It's from the top till about the last 1/3rd before the door lays flat. Is this the springs?
Yes this issue would most likely be that the spring may be in the wrong place or damaged. You will want to pull the unit out from under the cabinet and check the springs. Also check the bushing that the spring attaches to.
How do I pull out the dishwasher. Kitchen Aid
To pull the unit out, you will need to remove the 2 screws under the counter top when the door is open. It may be necessary to lower the front of unit to get to come out.
I also encountered a loud pop on my KitchenAid dishwasher and the door crashing open. For my model do I need two springs and the link kit or new hinges? Thank you.
Answer Rita, inspect the door cables on the dishwasher door- there should be one on each side. Usually when these break it can cause a loud pop and the door will slam down when opened. Also check the mounts and the hinges to ensure they are not broken. If the door balance cable link is broken it will need to be replaced, part number is 8194001. Thanks!
What hole on the frame does the spring hook to?
Answer Hello Kelly. If you pull the dishwasher out, you should see the other spring 8270182 to locate the hole. The manufacture does not specify the hole to place the spring into. It needs to be placed where there is tension on the spring for opening and closing the door. Hope this helps.
Do I need to oder (2) springs?(AP3085283)
Answer Hello Suzanne. Yes, you will need to order two springs 8270182 for the door. Hope this helps.
I am pretty sure I need to replace the spring and the door balance link. Is there a way to know if I need both w/o pulling it out? Does the model # include 2 (1 for each side) or will I need to order 2?
Also, to pull the dishwasher out 6-8" do I need to diconnect anything.
Answer Hello Suzanne. Yes, you will need to pull the unit out about 6 to 8" to check and see if you need the springs 8270182, or the balance kit 8194001. The balance kit comes with both sides and you will only need to order 1 kit. It depends on the extra water line and electrical line under the dishwasher on being able to pull it out without unhooking anything. Hope this helps.