To replace the pump don't you have to access from the front? I thought the from was easy to remove but did not want to damage it?
Ed for Model Number GVW9959KQ2
Answer Ed, its a bit more involved : Removing the Pump and Pump Motor .
1. Disconnect power from the washing machine. 2. Carefully lay the washer on its back. 3. Remove the bottom panel secured to the
washer frame. 4. Disconnect the pump motor wiring harness from the connector block attached to the front bottom frame rail.
4. Remove the two (2) clips securing the pump to the pump motor. 5. Remove the three (3) bolts securing the pump motor to the base plate. The start capacitor for the pump motor is attached to the pump motor housing. Thanks and Good Luck.
Washer will not complete cycle, with about 6 minutes left it stops and code LD appears. Drain hose is clear, no water in tub,
Ed K. for Model Number GVW9959KQ2
Answer Hello Ed. Test and see if there is power coming to the drain pump assembly 285990. If so, and the unit is not pumping the water out properly, you will need to replace the drain pump. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
There is water coming out of the overflow tube off the back of the drum encasement on my washer. We moved the washer saturday. Can you help me find what is wrong?
Berry for Model Number gvw9959kq2
Answer Berry, A couple of checks to make would be : The drain hose, make sure its not kinked or clogged. Check the overflow plug inside the outer tub assembly( you'll need to raise the top, and remove the tub cover to check) to make sure it was not damaged in the move. Check the water level air dome hoses for clogs or kinks, allowing the washer to overfill. Good Luck and Thanks
My washer fills up but wont drain, and it has the code either ld or ob. I just want to make sure it is the pump. Please if you can help me. Is it easy to replace.
Deana for Model Number gvw9959kq2
Answer Hello Deana. Check and make sure nothing has clogged the pump. If it is clear and there is power there, you will need to change the pump. Hope this helps.
My washer fills up but wont drain, and it has the code either ld or ob. I just want to make sure it is the pump. Please if you can help me. Is it easy to replace.
Deana for Model Number gvw9959kq2
Answer Hello Deana! Here is the information from our failure code link:
LD failure code: Means Long drain: "Ld" flashes if it takes longer than 5 minutes to pump out water to a point where the operating pressure switch resets. Press STOP/CANCEL to clear the display.
Make sure that nothing is restricting the drain hoses or drain pump from draining properly.
OB failure code: Means Off Balance: If the motor controller detects an unrecoverable off-balance condition, the machine controller will shut down and display an "ob" for off balance. The lid switch must be opened at least once before restarting the cycle, if this condition occurs. Opening the lid will allow you to view and redistribute the load. Press STOP/CANCEL to clear the display.
Make sure that the washer is not being overloading and the clotes are being distrubted evenly.
Hope this information helps!
Kenmore elite washer, can I buy just the pump without the motor?
Guest for Model Number 11021086000
Answer Hello! It seems that the pump and motor now come only available as a complete assembly from the manufacturer. The part number is 285990. Sorry!