Washer flashing f9e2 even after clearing codes. We have checked drain for blockage and also hoses for blockage. What would be our next step? How could we tell the difference between drain pump, pressure switch, or electrical. Thank you.
Answer Hello Michelle. Based on the error code, DOOR LOCK ERROR. Unplug washer or disconnect power.
- Check that Door lock mechanism is not broken or removed from door.
- If Door Lock and hook is broken, Door Lock must be replaced.
- Make sure that the wire harness connections to the door lock and CCU (DLS2, DS2,
and DL3 cavities) are not broken or with wires detached, and that connector internal
pins are visible.
- Check the continuity from the Door Lock & CCU (DLS2, DS2, DL3 cavities) connectors.
- If the continuity diagnosis failed, the Main Harness must be replaced.
- Plug in washer or reconnect power.
- Verify washer operation by running the Diagnostic Test cycle. - After the diagnostic test has finished, unplug washer or disconnect power
and wait for 15 seconds.
We replaced the drain pump and the new pump is leaking out water. What did we do wrong?
Answer Hello Ctrybumpkin. Make sure the filter is tight on the pump and the hoses are seated good and sealing on the pump.
What is pump error codes not draining?
Answer Bennett Service Inc,
The error code for long drain is F9E1, Pump drive system error is F9E2, there is also the SD or F0E2 which is the suds error and will cause the pump to go into vapor lock.
Washer wont spin fast. What could be the problem?
Answer Hello Nelson. We will need your model number to help you with this. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx
Can I purchase just the drain pump motor instead of the whole assembly?
Answer Hello Joe! Unfortunately, the manufacturer does not offer the motor separate from the assembly part number W10130913. Sorry about that!
I am replacing the drain pump assembly - it is full of stinky gunk and miscellaneous small pieces. The drive is broken so it is at an angle. I have pulled small pieces from it - pennies, lego parts, jolly rancher wrapper. Where do these parts get through to go all the way to the drain pump? Is there anything I can do to prevent it?
In most cases the pieces get through a little opening between inner and outer tub. Unfortunately aside from checking all clothing before putting in the wash there is no way to stop things from getting into the pump strainer. Periodically you will want to pull the strainer and make sure that there is nothing in it that will eventually get into the pump itself.
My kenmore he2 front loader fails to drain & spin, suspecting drain & pump is the issue. How would I test it with a ohm meter or volt meter. Where do I place the probe to test?
To test the pump you would do a resistance check. If unplug the pump and put a lead on each terminal the resistance value should be approximately 12.3 ohms. This is normal and abnormal is infinite or open. If you find this reading then the pump motor is bad. Also check to make sure that the pump is not clogged. If the pump is clogged or the tube coming off the bottom of the unit is clogged then you would want to clear the clog and recheck to see if the unit pumps out water.