My washer will not drain completely. The water from the tub will drain but water remains in the washer below the tub. Does this sound like a drain valve issue? If so, what part do I need to purchase for my machine?
MAH5500BWW serial number 88945938AL
Answer Hello Andy,
There will always be water in the outer tub of unit. This is for all models. Also your inner tub has water that is in the body of the tub which will make you think that it is holding water. When you turn the tub you should hear water. You can check to make sure that your drain is not clogged but it should sound like water in the tub.
Can I get motor and plastic propeller only?
Answer Hello Tom! Unfortunately, the manufacturer does not offer the parts separate from the pump assembly 25001052. Sorry about that!
We have a problem with the washer draning water... We checked the pump and unclogged the hose and drain from tub to the pump... We did check the pump for power when we took it out,,, However where do we check the power to the pump when it is connected in the washer.... Could it be the control on the pump... Everythink else workes except the drain of the water......
Answer Rosemarie, You probably have a faulty drain pump motor 25001052. There is no "control" on the drain pump, only a motor and the voltage to the motor is supplied from the machine control board 22004488. You may want to disconnect the red and white wires from the drain pump motor, insert or attach your meter leads to the wire twerminals, and select a spin/drain cycle and start the washer, If you read 120 VAC across the two wires the control board and wire harness are OK and you need the drain pump. If you don't have the voltage, you'll need to check the wires from the drain pump back up to the control board, and check Conn.P6 pin#4(red wire) for 120 VAC out of the control board, no voltage would indicate a faulty control board.