I have this washer, but its not draining water. What do you think that it is?
Answer Hello Javier. Check the pump and drain hoses and see if they are clogged. If all is clear, test and make sure you have power coming to the pump. If power is there, replace the pump.
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The basement flooded & the washer was in 4'" of water. We just replaced the motor control board & motor. Now the washer will not spin out.
Answer Sylvia, Presumably, you checked the wiring and connections, and nothing was left loose or miss wired. Now you'll need to check the control board in the console, to see if there was a short to the circuits due to the water flood, and check and make sure the door locks and the spin enable switch produces a circuit to the control board. It could be coincidence that the lock or switch failed, and the washer won't spin.
My washer will not drain completely. The water from the tub will drain but water remains in the washer below the tub. Does this sound like a drain valve issue? If so, what part do I need to purchase for my machine?
MAH5500BWW serial number 88945938AL
Answer Hello Andy,
There will always be water in the outer tub of unit. This is for all models. Also your inner tub has water that is in the body of the tub which will make you think that it is holding water. When you turn the tub you should hear water. You can check to make sure that your drain is not clogged but it should sound like water in the tub.