Aha! Now that clears things up for me. As I understand it, the pump blade is spiral by design so that it will pump when going CW but not when going CCW based on which direction the motor is turning. The pump seemed OK but the belt seemed a little worn out so I replaced it, see what happens. Now my question next question is: If I have to replace the pump, I will need to remove the front panel correct? How do I do that?
Answer Hello Don. Here are the steps for removing the front panel.
Grasp the front edge of the top of your machine and simply lift up. No tools are required. The top is hinged at the back and will lift up like a clam shell. Lift all the way up and rest the lid on the wall behind the machine.
Locate the two Phillips screws on the top inside edge of the front panel. There is one screw at each corner of the top of the front panel on the inside of the machine. Remove these screws and keep them safe.
Tip the front panel toward you just a little and then wiggle it slightly and lift up. The panel will pull up until it clears to J-shaped clips near the bottom of the panel. Hope this helps.
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When my washer goes into spin cycle or drain cycle it makes a lot of noise. It empties o.k. but is noisy.
Answer Jerry, You're on track, your first check should be at the drain pump. Raise the washer top panel, using a putty knife to press in on the spring clips in the seam between the top panel and front panel. Remove the two hex head screws holding the front panel to the washer crossmemeber and remove the panel. Select the final spin and drain and start the washer. If the noise is not from the drain pump 35-6465 then you'll need to check the thrust bearing assembly 12002213 for excess wear or distortion. If distorted or damaged, the clutch and gears won't engage properly and will make noise.
my washer leaked all the water out on the floor.
Answer Patti, Are you sure the drain pipe is not clogged and backing up ? If you were soaking clothes for an extended period of time, the tub bearing seal, may have leaked, or perhaps the tub to pump hose has cracked or broke. You'll need to raise the top of the washer using a flat blade tool and press in on the retainer clips laocted in the seam between the top abd front panel. Then remove the front panel and check the hoses. fill the machine with water and check the seal(in the center area of the outer tub) you may want to allow the washer to set for a while(30 to 60 minutes) full of water.
How do I replace this part?
To replace the part will depend on where it is located in the unit. If located at the back right corner then there is a panel on the back that you remove. Once removed there are 3 screws with 3/8" hex head that you will remove once you have tilted unit back to remove the belt. Once the screws are out and the pump is loose then you will disconnect the hoses. There will be water in the hoses. Install new part and reinstall. The only difference if it is in the front is that you will access from the front by pushing in on the spring clip between the main top and front panel. Once this is done then you would remove the 5'16" screws, there are 2 of them, holding front panel to cabinet. Roll front panel off and remove pump.
The water is draining out of the tub as it is filling up and seems to be flowing through the drain. Does the drain tube need to be elevated to prevent the water from free flowing from the washer tub, or is the drain valve defective?
Answer Hello Brian,
The Drain does have to be elevated almost to the top back of unit. If the drain is not elevated or is shoved too far down into drain pipe it will cause a siphoning effect. Water will just free flow through the unit.
My washing machine still works but it ends up with a tub full of water, but the timer cycles around to off. I can hear it pump water out, spin, and refill. Sometimes I can switch to rinse and it cycles ok to the end, sometimes when it's done it's full of water.
Answer Hello Deana,
It sounds like the drain pump may be your issue as long as you have checked to insure there is no lint and foreign object build-up in the hose before the pump. This also includes where the tub to pump drain hose leaves the tub because I have seen a wash cloth or childs' underwear in this area causing a similar complaint. As long as it's clear and the unit doesn't make a loud roar during the spin cycle, the drain pump 35-6465 should take care of this problem.
Hi, My washer first stopped spinning during all cycles except whites. About 1 month later, it now won't drain or spin in any cycles. I took the belt off and verified the motor spins when engaged in the spin cycle. With the belt still off, I turned the transmission drive pulley in the clockwise direction, which caused the agitator to move back and forth. Then I turned the transmission pulley in the opposite direction, the pulley did get harder to turn, and the tub did slowly spin, basically as I turned the pulley the tub made a rotation but kind of seemed tight (is it supposed to be?). I then rotated the pump and in either direction and it drags, makes a rubbing/grind sound. There was also a lot of belt dust around the pump pulley. Is my pump bad or my thrust bearings?
Answer Hello Mike. Based on the information you provided, it sounds like the thrust bearing is releasing the brake and is working properly. I would suggest you replacing the pump 35-6465 and the belt 22003483 on the unit.