Aha! Now that clears things up for me. As I understand it, the pump blade is spiral by design so that it will pump when going CW but not when going CCW based on which direction the motor is turning. The pump seemed OK but the belt seemed a little worn out so I replaced it, see what happens. Now my question next question is: If I have to replace the pump, I will need to remove the front panel correct? How do I do that?
Answer Hello Don. Here are the steps for removing the front panel.
Grasp the front edge of the top of your machine and simply lift up. No tools are required. The top is hinged at the back and will lift up like a clam shell. Lift all the way up and rest the lid on the wall behind the machine.
Locate the two Phillips screws on the top inside edge of the front panel. There is one screw at each corner of the top of the front panel on the inside of the machine. Remove these screws and keep them safe.
Tip the front panel toward you just a little and then wiggle it slightly and lift up. The panel will pull up until it clears to J-shaped clips near the bottom of the panel. Hope this helps.
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Maytag serial # 16417386CE. Which is the correct pump? It has a metal plate attached to it.
Answer Hello! According to the model number provided the drain pump assembly is part number 35-6780. Thanks!
My washer makes a lot of noise during the agitation phase of the cycle, but the water still fills and empties properly. Have found conflicting answers elsewhere.
Answer Hello Doug. Most of the agitating noise comes from the brake slipping on these models. If that is where the noise is coming from, you will need to order and replace the brake 35-6714, stator 35-6918, and snubber 21002026 on the unit.
When my washer goes into spin cycle or drain cycle it makes a lot of noise. It empties o.k. but is noisy.
Answer Jerry, You're on track, your first check should be at the drain pump. Raise the washer top panel, using a putty knife to press in on the spring clips in the seam between the top panel and front panel. Remove the two hex head screws holding the front panel to the washer crossmemeber and remove the panel. Select the final spin and drain and start the washer. If the noise is not from the drain pump 35-6465 then you'll need to check the thrust bearing assembly 12002213 for excess wear or distortion. If distorted or damaged, the clutch and gears won't engage properly and will make noise.
my washer leaked all the water out on the floor.
Answer Patti, Are you sure the drain pipe is not clogged and backing up ? If you were soaking clothes for an extended period of time, the tub bearing seal, may have leaked, or perhaps the tub to pump hose has cracked or broke. You'll need to raise the top of the washer using a flat blade tool and press in on the retainer clips laocted in the seam between the top abd front panel. Then remove the front panel and check the hoses. fill the machine with water and check the seal(in the center area of the outer tub) you may want to allow the washer to set for a while(30 to 60 minutes) full of water.
How do I replace this part?
To replace the part will depend on where it is located in the unit. If located at the back right corner then there is a panel on the back that you remove. Once removed there are 3 screws with 3/8" hex head that you will remove once you have tilted unit back to remove the belt. Once the screws are out and the pump is loose then you will disconnect the hoses. There will be water in the hoses. Install new part and reinstall. The only difference if it is in the front is that you will access from the front by pushing in on the spring clip between the main top and front panel. Once this is done then you would remove the 5'16" screws, there are 2 of them, holding front panel to cabinet. Roll front panel off and remove pump.