Dryer makes scratchy, grinding sound. I replaced the front felt seal as it was coming out. The tub also has a slight forward tilt when the front panel is off.
Answer Kstreck, Did you check the front drum glides 306508 mounted on the inside of the front bulkhead 33001868. If they're warn or damaged they will make a scratchy, grinding noise as well. Also recheck and make sure the front bulkhead is mounted to the cabinet front flange properly, and the dryer is level.
Replace both felt seals, rear rollers and shafts. After reassembly, drum is turning slower than normal and making slight bumping noise. Is slow rotation due to fresh felt seals or did I do something wrong? Everything looked normal, seals were kept to outside of drum when reassembled, belt back in normal position. HELP!
Answer Hello J.S.,
You need to double check that the drum is riding on top of the rollers and also check for a twisted belt. The unit should not slow down because of new parts. If you lubricated the rollers with a dry lubricant, you should go back in and wipe the excess off since too much dry lubricant will interfere with the rollers rotation.
Intense rattling during use. Belt looks fine. Rollers look okay too but wasn't sure how thick the rubber should be on the rollers. There is steel exposed on the front of the drum, likely from where the glides rub and about the width of the glides. Is this normal? I was thinking of just replacing all. The rollers, axles, glides, and felt seals. Do you think this is the best option? Also, can you tell me if I'll need adhesive for the felts?
Answer Hello Bill,
The drum seals 33001807 only need replaced if excessively worn or missing. The adhesive used for this is Y055980. This should be allowed to sit 2 or 3 minutes before sticking the seal to it and allow it to self-cure by sitting for an hour before using the unit. The drum rollers 12001541 and idler pulley 6-3700340 tend to be the parts that frequently require replacement. Making your exhaust duct a full 4 inches in diameter with solid rigid ducting and making it short and straight as possible will extend the life of these parts. The glide wear on the drum is normal.
My dryer leaves black/grey streak marks on my light colored clothes. Someone said it is the drum seals failing and the clothes are getting pinched between the seal and drum/housing. Is this a common problem/symptom of bad seals? Thanks for you time.
Answer David, The seals 33001807 are "dirty" and should probably be replaced. But the issue is actually a set of worn out front support glides and or rear rollers. This allows the drum to drop and the gap between the drum and the bulkhead will increase and clothes get stuck in the gap. A Neptune dryer with a see through door is usually a "commercial" coin op dryer, unless someone has done a few modifications. the part numbers for the rollers and glides are 12001541 and 306508 and you'll need two (2) of each.
Does my model require adhesive for both front and rear seals?
Answer Hello Tony. Yes, both front and real felt seals will need to be glued onto the drum.
The rear felt seal came out of the back of the drum. How does this get re-installed? The video shows it is to be glued however, the seal looked different? Also is there a front felt strip that should be changed if there to much play, movement up and down, in the drum?
Answer Hello Tony,
Your model actually has metal tabs that have to be carefully bent down on the seal to hold it in place. Be sure to note how the ends overlap on the old one before removing it. The new seal has to be overlapped the same way to prevent the rotation of the drum from catching the seal and jerking it out. If the rear one has come out, overlap it in the same direction the front one is.
It is taking three hours for clothes to dry. Is that the the door seal or drum seal? Thanks
Answer Hello Michelle. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the back wall of the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html