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Customer Questions and Answers for Elctr-Kit by Whirlpool

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    • Part Number: AP3921285
    • MFG Part Number: 9760229
    • Made by: Whirlpool
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For Whirlpool Elctr-Kit (Part Number: AP3921285)

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Intermittent heating (and broil) has started to occur on the KitchenAid KGSK901SSS01. Noticed a few weeks back that the oven failed to reach temperature. We don't use the broil feature all that much, but noticed this morning (for example during diagnosis) that the broil flame started but then extinguished after 10 seconds. The Elmnt-Brol #W10207402 had gotten hot to the touch and actually burned my finger tip abit. Question re: Elmnt-Brol: Does this element actually glow red/orange as a normal function or does it remain normally dark iron black and just heat up? When starting bake cycle (and broil cycle) from cold, the oven seems to operate as normal. Pressing bake button on front at 350 degrees for example, the fan initiates immediately, then the "tink" sound probably from the gas safety valve, then the "tick" "tick", "tick" "tick", "tick" "tick" sound of the ignitor, then flame. Same for broiler. But then somewhere in the cycle the flame extinguishes either for oven or broiler. Then starting and stopping, and then starting and stopping via the front buttons may coax the oven to heat all the way (at least that is what happened on two separate occaisions recently in the last 2 weeks or so). I tested the safety valve continuity/resistance on the three terminals. With wire disconnected, terminals 1+2 show ranged in the low 200 ohm range. With 2+3 terminals, I yielded similar metrics (e.g. 200 ohms). In looking at older threads for this model, it seems my results are within the expected 216 ohms + or - 30 ohm range? Given all of the above, can someone please help provide some perspective? Given that both broiler and oven are intermittent, and that my results of the safety valve solenoid were within range, it does not seem plausible to me that the safety valve solenoid nor the spark ignitors for broil and bake are to blame. But, does that then lead the issue to the spark module board as the problem? Or the temperature sensor? Or the main board?

Rob for Model Number KGSK901SSS01

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My stovetop works and the oven and broiler will both ignite and stay on for between 10 and 20 seconds. I can hear a faint click and then moments later it shuts off the gas. I tested the gas valve solenoids and they were in range but I still suspected that was the problem so I replaced it. Didn't work. I then knew it must be the spark module...wrong again. Must be the main panel...nope. Every time I get the same thing. I tested the high limit thermostat (9759242) and it seems fine. I also just removed it and jumped the wires since its working position is on (assuming I'm correct). I still get twenty seconds or so then it shuts off. My wife is ready to kill me for being too persistent while I figure that the pie maker in my kitchen can't possibly contain enough parts to keep me from replacing them all. I can call a tech and probably should have in the first place but I can't stop now. Does this thing have a flame sensor or thermocoupler that would shut it down after 20 seconds?Thanks in advance for any help.

Samuel for Model Number KGRS807SBT01

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The oven works, stovetop works,... but my broiler has stopped working. For awhile, it would light, but then goes out after about 30 seconds. Now it's not lighting at all. I ran cleaning cycle on the oven in case there was debris or something causing the problem, but that didn't change anything. Thanks for your help.

Rachel for Model Number KGSK901 kitchenaid range

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Top burners work. Broiler works. Warmer tray works. But the oven does not. I can hear the igniter clicking. but it does not light the gas. There is a slight odor of gas. It is taking the service guy forever to diagnose and come over and fix. He said that the wiring from the igniter must be scuffed and is shorting out weakening the spark. Does this make sense? If it does what do I need to do to fix this myself??

Steve W for Model Number KGSS907SSS03

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My oven and broiler on occasion dont light. So I take off the heat shield and with a screwdriver I lightly move the wire where it sparks and that seem to get it lighting again. What can I do to fix this problem permanantly?

Mike for Model Number whirlpool gw395lepsoo

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My kitchenaid oven does reach a temperature over 230 degrees F after a long time. I purchased an igniter Part Number: AP3921285 and replaced it, but the oven still does heat up. I can hear it click twice when it starts. What is next?

Andrew T. for Model Number Kgra806pss02

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Stove top all work fine but the oven and broiler won't work. I hear two clicks and then nothing. I've already purchased the oven and broiler heating elements and replaced the broiler but cant reach the oven igniter. How can I get to the over igniter and also, could the problem stem from something else? Unfortunately, I don't have any tools to test the currents or wattage.... Thank you!

Perry for Model Number KGSS907SSS00

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Stove tops all work fine but the oven and broiler don't work. There is one or two clicks and then nothing happens. I've already purchased both igniters from this website and replaced the broiler igniter but can't reach the over igniter. My question is how do I get to the over igniter and also, could the problem be something else? Thanks much!

Perry for Model Number KGSS907SSS00

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My oven won't light. All the top burners are fine. I assume the ignitor. Is there a way to test?

Don for Model Number KGRA806PSS02

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