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Customer Questions and Answers for Electronic Control by Whirlpool

  1. Our Price $243.12
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    • Part Number: AP3837551
    • MFG Part Number: 8571359
    • Made by: Whirlpool
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Questions & Answers

For Whirlpool Electronic Control (Part Number: AP3837551)

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The wash cycle buttons to start the washer sometime activate the washer (turn it on) and sometimes pushing the cycle buttons does not turn the machine on. What is the problem?

Paul for Model Number GVW9959KQ2

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One day it was working fine-The next day I could not get it to come on. It is getting current and it appears that everyone i've spoken with says it's a bad product and prefer not to work on it.

John for Model Number 11022064102

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Washer starts on it's own. It will light up 8 min on timer and light up the light above extend spin cycle. I have pushed start let it count down and run thru cycle. About 5 minutes after it completes cycle it will do the same thing. I have pushed the button repeatedly while it is lit up and prior to hitting start. It beeps like the button is not stuck and hung up or anything. I opened it up and checked all connections and ribbon connector to control board. Everything looks good,,You can hit cancel, it will clear the number 8 from timer for about 5 minutes and then it come back, always same number. 8 and lights up extra spin light. Unplugging washer is only cure, Plug it back in and number 8 comes back with in a couple minutes. Question: control panel or control board...???? All the forums say control panel but button does' t appear stuck, shorted out maybe but it beeps when I push it...??

Gary K for Model Number GVW9959KQ2 Whirlpool Calypso Washer

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Control Board on occasion starts itself and registers 44 on the machine. Some times you can turn the unit off on the panel and it will stay off then other times it will keep turning back on to the 44 setting (the 44 is the setting for a normal wash). When it keeps coming back on the only way to stop it from coming on is to unplug the machine. When the machine is plugged back in the washer works normally until the next episode begins. Will replacing the Electronic Control (Part AP3837551 MFG Part 8571359) correct this problem?

John M for Model Number GVW9959KQ2

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Touch pads do nothing when you touch them. I have checked the control board with a multi tester. I get line voltage at pins 2 and 4 of P16 on the control board. I get .35 V on pins 1 and 5 of the same P16 and on pins 1 and 2 of P1 on the motor board. I am afraid that the control board needs replaced, and at over $200, that it might not be worth fixing this machine after all the repair problems I have run across trying to figure out my problem. Anyone have an answer?

Bob B. for Model Number Calypso 110-22066102

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My washer does'nt spin all the water out of the cloths in the final cycle.....have changer out the drain pumt. No change.

Santana for Model Number 3955798

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If there is power going to the main control board but touch pad not working is the touch pad bad?

Reid for Model Number 110.24082200

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Should there be 120 volts from the CCU to the MCU?

Reid for Model Number 110.2408220

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When I start a cycle the washer is fine. After five or six minutes after drain the water when start load water stops , start, stops move a little the clothes, stops and never ends. The washer can stay in this mode for minutes. When I try to drain manually is not working, start by second, stops, start, stops, do you thing is any of the two boards the problem?

Elmer for Model Number Kenmore Elite Calypso 110 2408 2200

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I am an A/C My washer stopped working, none of the lights on the control panel comes on. I purchased the electronic control board thinking this would solve the problem. when I installed the new board I had the same issue. I should have test the board to determine if it was bad. How do I test the Board to determine if the new board is good. I will wait for you response. Thank you in advance for your help.

Paul for Model Number gvw9959kt2

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