When I turn my 2009 whirlpool oven on it says "feature not available". I have to unplug my range and then replug in order for it to work. Do I need to replace my electronic control board?
Answer Hello Tee,
In this case, I would enter the diagnostic mode as per the tech sheet on the unit to see if any fault codes are present. It is not a good idea to replace the control without first doing this since another component can be causing the control to display this message. In this case, replacing the control would not correct the issue and you would still need to enter diagnostics to pull the codes.
1. To enter into diagnostics mode press the CANCEL/OFF and START keys in the following order when the oven is not in cooking, broiling, or cleaning mode. CANCEL/OFF > CANCEL/OFF > START. The control will then indicate test in the display.
2. Press the TEMP/TIME “More” arrow key to read the following: 1 = oven sensor temperature; 2 = user cooking offset; 3 = software
version; 4 = memory checksum; 5 = last fault code; 6 = accumulated operation time; 7 = switch state.
3. Note failure code and sensor value readings.
4. Find failure code in failure/error display codes chart and follow suggested action procedure listed for display code.
I set my oven to 350 degrees and after 10 minutes, it beeps indicating that it has reached that temperature. However, my oven thermometer does not agree. It usually takes another 10 minutes before it reaches 350.
When the temperature does reach 350, it drifts down to 325 then back up to possibly 400. I changed the oven probe, but it has not corrected the problem. What will remedy this?
Answer Mini, How accurate is your thermometer ? The 10 minute pre heat beep, is sounded the first time the temperature is reached, or in 10 minutes, this is more of a "tempered" situation, not a "pre heat". A 5.2 cubic foot oven cavity like yours is going to need more pre heat time than that , more like 20 to 25 minutes to properly pre heat. In most cases, you'll get satisfactory results (meat loafs, casseroles, some bake goods) but delicate or particular, personal recipes need to be preheated properly (20 to 25 minutes) for best results.
Oven turning on its own beeping making noises.
Answer Hello Thomas. It sounds like the control for the unit is bad and will need to be replaced on the unit.
Like others on this page, my more button doesn't go past 350 degrees. The price on this is a little high. I bought my stove used, now I have to buy a part that is over what I paid for it. Will this part die in a year like the original? Has the company fixed this problem and made the part better? If not, then I am buying the same defective part. If so, I probably will buy another stove. I did do some research and found just the board, without the cover for $168. Can your company get this board on your list of parts for this appliance?? Don't really know the best way to go, help!!!!
Answer Hello Donna. Based on the information you provided, it sounds like the control board 5701M748-60 is bad and will need to be replaced. Here are the instructions from the manufacture. Hope this helps. Maintop Assembly 1. Turn power off to unit. 2. Remove sealed burners, see "Sealed Burner" procedure. 3. Remove screws securing main top to orifice holder assembly. 4. Raise the front edge of the maintop and pull forward. 5. Lift maintop assembly from the oven chassis. 6. Reverse procedure to reinstall maintop assembly. Control Panel 1. Remove maintop assembly, see "Maintop Assembly" procedure, steps 1 through 4. 2. Remove screws securing control panel heat shield. 3. Remove screws securing bottom outside edges of the control panel. 4. Pull unit out from the wall far enough to allow the back outside screws to be loosened. 5. Loosen the back outside screws securing control panel to backguard. 6. Grasp front lower outside edges of the control panel and push inward on the outside edges of the backguard to release the control panel front. NOTE: Front edges of the control panel are difficult to release from backguard. 7. Once the control panel bottom edges are free, pull control panel forward and raise the control panel upward to release screws securing top back edges and allow control panel to tip forward. 8. Reverse procedure to reinstall control panel. Control Board Assembly 1. Remove control panel, see “Control Panel” procedure, steps 1 through 7. 2. Remove screws securing control board bracket to control panel. 3. Label and disconnect terminal plug from control board assembly. 4. Reverse procedure to reinstall control board assembly. Hope this helps.
The panel more button will not work and it looks like a 3EE code. What do I need to do? Thanks, Max
Answer Hi Max. Are you sure the code shown is 3EE ? What is always a oven sensor code starts in the 3-digit range.... All of our list do not show this type of code. So you need to see if the oven temperature sensor will ohm out to 1080-1,100 ohms. Rotate the wires so you know if the wires are open or shorted. Sensor part # 12001655. If not then you need to change the clock control part # 5701M748-60. Thank You.