The left rear burner does not work. Could you give me some reasons why it does not work? Thanks, Jim
Answer Hello Jim! You'll need to check for 240v going to the element. If its there and the element isn't heating you'll need to replace the element, part number 12002141. If its not, you'll need to replace the infinite control switch, part number 7403P238-60. Thanks.
I turned the front large burner on hi to boil water, The burner got extremly hot and the entire range top got red. After turning it off it took the surface a long time to cool off. Do you think the burner is ready to burn out and needs replaced or do you have any idea what may have happened. I have not turned it back on since,
Answer Phylis, You may want to take a 1 or 2 quart pot half full of water and set it on a medium heat setting,observe the burner operation, it should cycle off and on and should take quite a while to bring the water to a boil. If the element does not cycle off and on, you most likely have a problem in the burner infinite switch. If you were using a very large pot and a very large quantity of water, you may have transferred enough heat into the cooktop glass and burner, to give the impression, everything overheated. Thanks
The front right element on our stove top isn't working. I plan to purchase part number AP4099027, but was wondering if it comes with any installation instructions. I remember about a month ago when it first went out, I was on some website that provided that, but rather than searching for that again, if you provide directions, I thought I'd just buy from you. Thanks!
Answer Susan, You may want to order a new burner infinite switch, 7403P239-60 just in case. And here are some basic instructions for replacing the burner element. " CAUTION: When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful. 1. Turn off the electrical supply to the range. 2. Open the oven door and remove the screws from under the front of the maintop, then close the oven door. 3. Slide the maintop forward and remove the ground wire and main harness strain relief from the rear of the maintop. 4. Lay a protective covering between the maintop and the range to protect the finish, then turn the maintop over and lay it on the covering so that you can access the components. At the back of the maintop, remove the screw from the retaining bracket that contains the defective surface element and limiter, then carefully raise the end of the bracket, and lift the element and limiter from the maintop. If you are replacing a surface element, disconnect the wires from the terminals and reconnect them to the new element, then carefully install the limiter in the new surface element. Remove the old element, clean the glass of any debris, and install the new element. Reinstall the maintop and reassemble the range. REASSEMBLY NOTE: When reinstalling the maintop, make sure that it is centered on the range, that the side brackets are engaged, and that the rear side flanges are
inside the end caps." Good Luck and thanks
The rear element on our 4 1/2 yr old stove-top just magically stopped working. My wife explained that she turned the power on, noticed the usual reddening of the element and then...nothing. I'd like to know if purchasing the replacement element (part#AP4099027) is the right route to go, or is there some sort of troubleshooting that I could do to identify the problem? Please help!
Answer Hello Jermaine. You will need to test and see if there is power at the element. If so, and the element does not glow, you will need to replace the element 74009743. If there is not power at the element, then the switch 7403P239-60 will need to be replaced on the unit. You can use a meter and test this at the switch. Check across H1 and H2 at the switch. With the switch on, there should be power. If not, replace the switch. If so, replace the element. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps.http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html