Where do we find serial/model numbers?
Answer Hello Sue, here is a link to our model number locator tool: http://www.appliancepartspros.com/modelnumber_locator.aspx . Once you have located the correct label the serial number will be listed either to the side or at the bottom of model number. Thanks!
If I get the wrong part from you will you take back for the right part?
Answer Hi Amy. Most definately we will 100% exchange the part if we send the wrong part. We are in business to provide all of our customers with a great customer experience. We will need your exact model # to insure you have the correct part # needed. The bake element choosen is part # 74003020. You can use this link to review our return policy.http://www.appliancepartspros.com/customerservice/returns.aspx . Thank You.
New element recieved has female receptor. Old element has male spade.
Answer Hello Chris. The element you ordered is the female version. If you need the male version it is part number 74003019. Hope this helps.