How do I get access to the burners for testing and/or replacement?
Answer Hello Steve. Open the oven door and remove the screws under the front of the cooktop lip on the unit. Now you can lift the cooktop to access and test the elements in the unit.
Hi, I need small element surface, the part number listed at back is 165n8-L6248R. Thanks
Answer Jon, the small 6" surface element is part number 12500039. If needed, the large 8" element is part number 12500038 and the dual element is part number 71003634. Thanks!
Front right side burner, the small burner heats up but the bigger burner does not. Also one of the leading to it from harness is blackened. should I replace both burner and harness.
Yes, with the element being out and the harness being blackened it would be a good idea to replace both. The harness may be ok for now but the damage could still be there with a weak wire.
Is part 12001857, the complete top assembly or is it just the glass top?
Answer Hello John,
The part you are looking at 12001857 is the main top assembly which includes the glass with brackets to attach the elements and the glass assembly to the top of the cooktop. The picture shows all that is included.