My front left burner with single/ dual control does not lite the dual aspect--is this a switch or burner( part #?) issue?
RGW28 for Model Number KERC506HWH3
Answer RGW28,
You can use a flashlight to look down inside the element to see if you notice any burn marks on the element. You can also test the switch for 240 vac when the unit is turned on between H1 and H2 on the switch. If no power then you will need to replace the switch and if there is then replace element.
My largest burner will not turn on. When I turn on the burner it will not heat up. Do I need a new burner and if so which one is the correct burner it is on the left side front range.
Giovanna R for Model Number RF378LXKQ
Answer Hello Giovanna,
You will want to make sure that you are getting power to the element. If there is 240 vac coming to element and element is not coming on then you would need element 8273992. You can test at the infinite switch. Check for 240 vac across H1 and H2 with burner on. If there is 240 vac then the switch is good and you would have bad element.
My 10" burner goes into a runaway heat and burns my food.
Do you think it is the burner/limiting switch or the surface element switch?
Dale for Model Number XFE361LVQ
Answer Hello Dale,
This issue would most likely be cause by the limiter on the surface element 8523696 and element would need to be replaced.
My right rear burner is bad, do you know the part number?
Lester G. for Model Number gr450lxlqo
Answer Lester, the right rear is part number 8523697. Thanks!
What is the correct burner number for the right rear side?
Orlando L. for Model Number GJC3034HB4
Answer Orlando, the right rear surface element is part number 8523696. Thanks!
If the element wires are touching, do you need to replace the burner? I'm not able to bend them back in place.
Greg for Model Number KESC307HWW8
Answer Hello Greg,
The wires cannot touch as this will give the circuit a different resistive value and will cause multiple issues including premature part failures. I would definitely change the element 8523696 if I could not manipulate the assembly to operate properly.
Glass top surface is shattered. Is it possible to replace?
George for Model Number rf199lyho
Answer George, the white cooktop is part number 8187906 and the almond cooktop is part number 8187907. Thanks!