Since this part is not in stock, how long will it before it become available?
Answer Hello Kate,
When a part is listed available but not in stock this basically means the part is available from the manufacturer but we do not have any. We do not stock many slow moving parts such as this. This causes it to take 5 to 6 business days for us to receive the part from the manufacturer and ship it to you. Most of the time this is done by "drop shipment" which means we order it and the manufacturer will ship it directly to you. If you need the part, go ahead and order it and the part will be on its' way as quickly as possible. Thank you for your patience and understanding in this matter.
We need the glass top replaced on a GE Spectra True Temp.
Answer Hello Rita. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx
How do you installed just the glass top on this model?
Answer Hello Ron,
To replace the glass top you will first lift unit out of the cabinet. Place on a protective surface. Make sure power is off to unit. Then you would remove the 1/4" hex head screws around the perimeter of the unit. Lift off top and transfer other components to new top. Reinstall.
I was looking for a black glass top for part number 71002557. Do you know where I could purchase one?
Answer Hello William, we have black glass top part# 71002557 in stock today. You can order on our website or call and one of our Parts Pros can order it for you. Thanks!
Glass top was broken and replaced with new Jenn-air top, however new top does not display heat temp levels that would previously display on my old stovetop when I using it. Is there something else that needs to be purchased to display heat levels selected? Also, is there a gasket or liner that needs to be used under the glass intallation to seal area between glass and granite.
Answer Texas, You'll need to check all the "light box" Y04100416 circuits and wiring. They should light up based on the setting you selected. The nomenclature/ descriptions are part of the glass cooktop and appear when the switch is turned on and the box light illuminates. As for the foam seal 12400039 will work for between the glass cooktop and countertop. It is applied to the bottom of the glass, 1/4 inch in from the edge. Thanks