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Customer Questions and Answers for Heater by Whirlpool

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    • Part Number: AP4321914
    • MFG Part Number: 2323198
    • Made by: Whirlpool
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For Whirlpool Heater (Part Number: AP4321914)

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I bought part 2323198 defrost heater and watched video. My model is different than that of one in video. The bottom rails are not removable. How can I get the heater pan out to remove the defrost heater? Please help. I've been without refrigerator for about 3 weeks now.

Lynette for Model Number ED5JHEXTQ00 Whirlpool

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Does not freeze or cool.

Eddie for Model Number GD5SHAXMB00

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My refrigerator trip the GFI breaker after running for a several hours. If I reset the GFI and turn the defrost timer until it clicks, the refrigerator begins to run again. Could it be a shorted defrost timer or a shorted heater element? What's the easiest way to troubleshoot. Please help.

Richard P. for Model Number Whirlpool ED25CQ

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Mine is definetly frosting the rear panel in freezer. The bi metal is continuously open and will not close when cold so I know it is bad. When that circuit is open I am getting 78 volts to the plugs for the heater. When I close that circuit by putting the bimetal leads together the voltage to the heater leads drops to 17volts. In either situation the heater will not get warm. Are those the proper voltages and should the heater be getting warm? Also is there a timer or programer of some sort involved? Thanks for your help.

Jeff for Model Number 106.56689502

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I tested the defrost heater, 20 ohms however would not give me a continuity alarm on my meter and tested the defrost thermostat, it seems to be good. Any ideas what to test next. It seems to to be the common problem, freezer is normal and refrigerator is a little warm. Also is there a way to start a manual defrost. Thanks for the help.

Carl for Model Number 106.56689501

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Freezer side works well, but the refrigerator side does not get cold.

John for Model Number ed5thaxms

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Freezer is 5 degrees but frig is 50 degrees, coil is iced over. What could be our problem?

Judy for Model Number 106-565-39400

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My freezer started dripping and noticed refrig was not cold. Pulled it out cleaned coils and vacuumed. It was unplugged for 1 1/2 hours. Then plugged it in and checked about 1/2 hr later. Both refrig and freezer getting cold. Heard it making ice, then about a couple hours later saw ice maker was dripping again. I know there are a couple of possibilities.One being defrost control board. How would I test it to know if that is the part I need. Please walk me thru what it could be and how to diagnosis Thanks !

Bob for Model Number ED5FHEXMS00

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Note: This question is for the older version of this part, but we thought you might still find it helpful

Ice build up on freezer coils. I replaced defrost timer control, heating element still not heating. Should I replace element and bi metal? How difficult is this to do? Thank You. Guy GuyThank You Guy

Guy D. for Model Number ed25tqxfw01

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Note: This question is for the older version of this part, but we thought you might still find it helpful

My Refrig is not defrosting at all. It built a big block of ice in freezer in front of evaporator. I think may be the heater or the defrost thermostat that usually goes next to the heater, but I didn't see it in the diagram. Could you help me to find out the problem?

Ricky for Model Number ed5chqxtboo

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