I need a control board AP4014490, how long do you expect them to be out of stock?
Answer Hello Nicole! The manufacturer has supplied an Estimated Time of Arrival of 05/11/2011 for control board 12920710. Keep in mind this is an estimated time and the date is subject to change if the manufacture is not capable of keeping their promise date with our company. Thanks.
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The keyboard on the front does not respond when touch any key you get a beep. You can turn off the power with the power button.
Answer Hello Kenny. You need to check and see if the controls are in the child lock mode. If not, then you will need to order and replace the interface W10145242 on the dispenser.
When will part number 12920710 be available?
Answer Hello Marilyn. This is a special order part, and is only ordered from the manufacture when an order is placed.
When will part #AP4014490 be available? It is the HV control board for my H2O refrigerator.
Answer Hello David,
When a part is listed out of stock it simply means that we have none on hand. If you order the part today it will ship in 5 to 6 business days.
What is the install procedure for part number 12920710?
Answer Hello Bill. Disconnect the power and pull out the unit. Access the cover on the back of the unit and remove it. Once removed, you can remove the old board and install new board. Then replace the cover and plug the unit back in. Go the front dispenser and follow instructions sent with the board and reprogram the new board.
I replaced the Hv board and it won't accept the program code 1311
Answer Jamie, A couple of things to check. Make sure you verify the correct model number (no numbers after the AEB), and verify you have the correct control board for the model number you have. Verify the correct personality code to to enter, it is printed on the production / serial tag inside the refrigerator, in the lower right hand corner of the tag. Remember your time is limited between button presses, you can't read and press buttons at the same time, it takes too long. You have to do it 1,2,3 (in miliseconds) or the board won't accept the program or code. If necessary, you may have to remove power to the refrigerator in between attempts.