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Customer Questions and Answers for Ice Dispenser Motor by Whirlpool

  1. Our Price $114.53
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    • Part Number: AP2991305
    • MFG Part Number: 2188242
    • Made by: Whirlpool
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Questions & Answers

For Whirlpool Ice Dispenser Motor (Part Number: AP2991305)

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The ice dispenser does not work when you push on the dispenser. You do not hear anything and nothing happens. How can I determine the problem?

Carl for Model Number ED5JHGXRQ00

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How to remove front ice dispenser panel?

Mike L for Model Number Gc5thgxkb00

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Drive coupler is stripped on shaft, how do you remove? Is this a replaceable part?

Mbassett for Model Number msd2542veb00

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I made a boo-boo. I let those fake ice cubes fall into my ice bin, where they lodged in the crusher blades and we kept pushing it and pushing it (wondering why it wasn't making ice) until I realized what was up and removed the offending cubes. Now, the ice dispenser won't work. When the lever is pressed, you can hear the motor working, but the auger won't turn in the ice bin to feed the cubes to the crusher. I don't see anything visibly wrong with the auger (or agitator, whatever it's called), and it turns when you move it by hand. Just doesn't move when lever is pressed. What could possibly fix this problem? I don't want to buy an expensive part just to discover it is not the source of the issue. Help!

Susan for Model Number MSD2542veb00

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I made a boo-boo. I let those fake ice cubes fall into my ice bin, where they lodged in the crusher blades and we kept pushing it and pushing it (wondering why it wasn't making ice) until I realized what was up and removed the offending cubes. Now, the ice dispenser won't work. When the lever is pressed, you can hear the motor working, but the auger won't turn in the ice bin to feed the cubes to the crusher. I don't see anything visibly wrong with the auger (or agitator, whatever it's called), and it turns when you move it by hand. Just doesn't move when lever is pressed. What could possibly fix this problem? I don't want to buy an expensive part just to discover it is not the source of the issue. Help!

Susan for Model Number MSD2542veb00

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I recently purchased a Ice Dispenser Motor for my refrigerator from your website believing it was the cause of the problem I am currently having with it. I installed the motor per the instructions on the video (great video), and it still dose not dispense ice. I have plenty of ice production and the water dispenser on the door works well. I just do not get any ice coming out of the door. I do not hear the motor even attempting to work. I understand I should have checked power distribution in the individual components, but I get light coming from the light bulb below the ice dispenser motor. I am not certain if I should attempt to replace the solenoid or if it is something else. Do these refrigerators have these issues commonly, and does it seem to be one particular part, or can it be any number of issues? Your answer is eagerly awaited. Thank you, Sergio.

Sergio for Model Number GS5SHGXKB00

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Change my dispenser motor this morning but work when the door is open. When I close it nothing. What could happen?

Cupid for Model Number wpl 2188242

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The ice maker is making ice and the water dispenser works fine. However the ICE DISPENSER does not work. The door opens when you depress the paddle, but there is no sound. I tried turning the bucket drive that is attached to the ice dispenser motor by hand - at first would not turn but got it to turn with significant effort. Very hard to turn seems frozen.

John A for Model Number GS5SHGLXLS01

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Icemaker is not working but water dispenser works fine. Did all the trouble shooting tips and then replaced the dual water valve. Same result - no ice. If filled manually it makes ice. Switched out the tubes for dispenser and icemaker - water came in when engaging the water dispenser at door. Changed the water fill microswitch - still no ice. Arm to icemaker goes up and down fine. Motor and timing gear turn. I hear a humming or buzzing in ice maker but still no ice. Any other ideas. Should I change the hold microswitch? Should I adjust the water fill screw? I am determine to fix this ice maker (it is a M1 Model).

Dona for Model Number FRS26ZGEW!

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My ice maker will not dispense ice. When the ice lever is depressed it does not make a noise. The actator can be truned by hand. How do I know if the problem is the dispenser motor or the solenoid or something else? Thanks! Kathy

Kathy C for Model Number ED25RFXFN03

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