According to the diagnostic using the jumper to test the water supply pump and then the unit, my whirlpool motor module is bad. Although the unit is several years old, it has never been used. Is there a setup step that I may have missed when hooking the unit up to a water supply?
Answer If the valve is good, and the water is hooked up, then it should work. Did you jump from T&H on the module? On some models, you will need to hold the door switch closed while jumping T&H for the icemaker to go into harvest mode. If it doesn't move, then you have a bad module.
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When the tray is filling with water, the waters goes into the ice bucket. What is causing that?
You will want to check to make sure that the fill cup is not clogged with ice. This would be the most likely cause. Also check the icemaker mold is not deteriorating. If the fill cup is clogged then you will want to replace the water valve as this is the most likely cause for the issue.
I believe that the module has failed in the icemaker. I cannot figure out how to get to the module. All videos and instructions I can find are not applicable. Can you help?
I can't find any screws, etc which mount the icemaker. There appears to be a tab on the left on the compartment wall behind the icemaker, but I am not sure and don't want to break it.
To remove the icemaker assembly. Remove the ice bin. Remove the icemaker wire harness cover which is below the icemaker and runs from front to back on the left wall by inserting a screwdriver into the slot. Push up on the screwdriver to push the locking lever behind the cover down the pull cover forward to release. Disconnect the icemaker wire harness. To prevent damage to the wiring exiting the cabinet back and against the outer ice box wall, release locking lever and slide icemaker/auger assembly out of ice box.
We have a Whirlpool GS6SHAXMB00. It makes great ice. The problem is it dumps the ice cubes on the floor of the fridgerator. The ice holding tray is not full of ice cubes. Would you know what would cause this!
There is a plastic piece that should be on the front of the icemaker called an ice stripper. If the ice stripper is not in place or has a wrong stripper then the icemaker will dump ice on the floor instead of in the bin. The ice stripper should be angled for the ice to slide down and out toward the bin. The part number for the stripper is W10297244.
My ice maker is not making enough ice . It slow down.
Answer Hello Rose. Check the temp in the unit. It has to be 0 to 5° for proper icemaker operation. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html