Washer fills but spray arms don't turn. It does drain though. Thanks
Answer Dave, you're pretty much on target, you most likely have a damaged wash impeller, that cannot produce the pressure to properly drive the water through the system and the spray arms. Your first check should be to check the water level in the bottom of the tub. Start the dishwasher and let it run a few minutes(3-5) open the door and remove the lower rack. The water level should be touching or partially covering the bottom of the heater element. If not, there's not enough water in the system to produce the pressure to drive the arms. If the fill level is in range, then replace the impeller, we would recommend you use 6-915435.
Do I have to pull the unit from under the counter to remove the screw that holds the impeller to the drive shaft?
Answer Hello Eric. No, you can remove the impeller 99002069 from inside the dishwasher. You will need to remove the lower spray arm, filter, pump filter, Rinse arm assembly, Discharge housing nut, Wahs arm support, and the discharge housing assembly to access and remove the screw and impeller. Hope this helps.