How do I know what series my washer is?
Answer Hello Robert. You look at the first 2 numbers of the serial number. This is the series of your unit.
Tub leaks and spins far too fast.
If the tube is leaking just above the transmission then you would need to replace the face seal kit W10116790.
I have a washer that is not spinning fast enough and is leaving the clothes wet. I was told it sounded like a bearing issue. I have replaced the bearings and belt and I'am still having the same problem. What should I be looking at next?
Answer Hi. Look at the front of the pump part # 27001233 to see if it has a melted/bubble burnt mark in the center where the impeller bearing may have overheated and id dragging. Look inside to see if there is anything in the pump slowing it down. Look at the belt part # 27001007 to see if it is missing chunks or is slipping. Look at the tension er pulley part # 40045001 to see if it has belt slippage or the tension spring part # 40061401 is bad. Rotate the pulley to see if it drags. Look at the brake rotor assy. part # R9900474 to see if it is releasing the brake pads part # R0000014 and allowing proper spin speed. It is common that the brake pads will (one set) break and stick sideways not allowing the clutch to disengage properly. Inspect all these and clean the pulleys with rubbing alcohol. Thank You.
How do I remove defective bearing from tub? Does it drive out from bottom or top?
Answer Bob, You forgot to attach a model number, but based on the part number you supplied, you'll be removing the tub bearing/seal assembly from the top of the tub. You'll basically need to dismantle the washer, and remove both the outer and inner tubs to access the bearing seal assembly.We'll be sending you some basic information, that should help you out with the repair.
THE WASHER AGITATE AFTER WATER COMES IN IT WASHES THEN SPINS WATER OUT. THE TIMER IS ON SPIN CYCLE BUT IT AGITATE WHEN IT SHOULD SPIN . THE WASHER WILL NOT SPIN AT ALL. THE MOTOR RUNS IN ONE DIRECTION FOR AGITATE.THEN RUNS IN OTHER DIRECTION FOR SPIN.I THINK ITS NOT INGATING THE TUB AND RELICING THE AGITATOR
Answer Clarence, Sounds most like a timer27001156 issue or a stuck motor contact. Heres a quick easy way test, start the washer in a short wash cycle(3-5 min.) The washer should stop and pause for 30 to 60 seconds, then proceed into the spin cycle. If the timer does not pause, allow the timer to advance into the spin increment and raise the washer lid for a second, then lower it. If the washer spins/drains when the lid is lowered, you have a contact problem, and will need a new timer.If it continues to agitate, you'll need to check the contacts in the motor or replace it 27001215. Thanks
How do I remove the tub seal? Do i need to replace the whole kit, or can i just replace the seal?
Answer Hello Rebecca,
You remove the tub seal with a special tool 12002012. This entire process is too involved to only replace part of the kit. The worst part of it is the fact that if the old seal was leaking, it was leaking detergent water into the spin bearing. If the seal fails, the bearing fails soon after. I strongly advise to replace the entire kit.