Getting ice forming on food in the freezer.
Answer Hello Jim. Check the door gaskets and make sure they are not bad on the unit. Also, make sure there are no places that warm air can enter into the freezer section of the unit.
The freezer was working fine but about a year ago the fresh food side started warming up. I defrosted it and it seemed to work fine for about a year. Now I have to defrost it weekly. Can you help me please?
Answer Hello Theoo,
I guess it goes without saying that you have a defrost issue. The most likely causes for this on this particular model are the defrost thermostat R0131454, and the electronic control 12566103. The defrost thermostat can be tested for continuity while it is cold. It should read zero resistance while it's cold and no contact when over 50°F. You can sometimes tell that it's bad just from looking at it as the epoxy seems to be pushing out of the metal housing. If this is the case, it is the issue. If it looks and tests good, the issue will be the electronic defrost control 12566103.
The freezer works fine but the refrigerator side does not cool Because of no air flow from the freezer. I noticed when I open the freezer door and hold it open the air flows fine and when I close the door it stops. You think replacing the circuit board will fix the problem?
Answer Hi Franz. If your freezer fan is turning and there is not any frost on the back freezer wall, then you will need a damper assembly. This part # is 12571701. You can however take the piece off. unplug electrics to the motor and physically open the damper to @ 50% rate. This will insure the fresh food to be cold until you get the replacement part. Thank you.