Just bought the machine, everything came on great & seemed to go thru the motions as it should. Then it was time to get the laundry out, the door wouldn't open it still hasn't opened. What can I do to fix this problem?
You will need to remove the top cover of the washer and with the cover off and power disconnected, Reach down where the latch assembly is and there will be a tab toward the bottom that you can pull on which will release the door lock assembly. The door lock assembly will most likely be the cause of the unit not unlocking the door.
Hi, The part attached to the washer where the door male part goes into is broken. What do I buy to fix this broken lock part? Thanks
Answer Laura, The part you'll need is the latch/switch assembly 8182634, The latch is located on the inside of the front panel. You will need to remove the top panel, control panel, remove the boot from the door opening, then remove the screws holding the panel at the top bracket and lower cabinet, then disconnect the wiring from the latch assembly, and remove the front panel.
The plastic part that the lock on the door goes into on the washer is broken, do you have that part?
Answer Danny, found model number WF431ABP (p and b reversed). The door strike/lever is part number DC66-00326A, this strikes into the door lock DC64-00519B. Thanks!
I replaced the broken door strike and now the door will not close. It's like the door lock is engaged.
Answer Hello David. A piece of the broken strike is jammed inside the door lock assembly 8182634. Either remove that piece or replace the assembly on the unit.
The door latch is broken, the male part is broken.
Answer Kenneth, the door switch assembly is part number 8182634 and the door strike is part number 34001260. Thanks!
From what I understand i might need the part above and the door latch assy. Here is the problem - my door is stuck shut. I unplugged it, but, nothing helps. Please explain how I can get my door open.
Answer Hello Colin. Disconnect the power and remove the top panel off the unit. Once removed, you will access the bottom of the door lock assembly 8182634 and pull the clip on the bottom to unlock the door on the unit. Hope this helps.