We have had our Maytag Neptune Drying Center for several years now and we absolutely love it. All of a sudden, the front Control Panel is malfunctioning. The time and drying option readouts flash, cycling first through the drying options for the lower dryer, then the upper cabinet dryer, and back again. This takes about 30 seconds, then continues through the pattern again, not stopping until we unplug the dryer. By reading through your material, and others', I think we need to replace the Control Panel, part #31001562 (your part #AP4039650). However, I also see references to the "Relay Board" with which I'm not familiar. What is your advice? Thanks!
Answer Hello J.D.,
This sounds like the unit has been put into the showroom mode. To get it out, unplug the unit for at least one minute. When you plug the unit back in, immediately hold both stop buttons until the lights go out. The unit should now be ready to use.
My Neptune DC dryer does not heat up, its a gas dryer and I was confused if it is the Logic board or the control relay board. or are they one of the same? The top dry cleaning compartment works fine
You will want to check the high limit thermostat, the thermal fuse to make sure that they are ok. Check for a broken or inoperative igniter, open flame sensor and check the coils on the gas valve to make sure that they are good. If any of this checks bad then replace it. The control or logic board would be the last thing to suspect for not heating.