how do i tell if i have medium cam
Answer The cam is the white "tower" looking part in the photo. Medium cam kit (this page) is the most popular and is about 2-1/4 inches. There is also a long cam agitator kit 285748 and short cam agitator kit 285809. You can measure the old cam or enter your model number at http://www.appliancepartspros.com and we'll tell you exactly which one you need.
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I got the top opened and removed the bolt which was down about 9". However, I am not able to remove anything else. How do I unlock/remove the rest of these parts.
Answer Hello. Removing the agitator: 1. Raise the lid. 2. Pull the liquid fabric softener dispenser up (if used), to remove it from the top of the agitator. 3. Insert a small screwdriver in the slot between the agitator and cap and pry the cap off the agitator. 4. Reach in and remove the barrier cap and gasket by pulling up. 5. Using a socket wrench (with extension) or nutdriver, remove the stud and seal which holds the agitator to the shaft. 6. Remove the agitator mover by pulling this up off the agitator. 7. Turn this agitator mover over so the camp and clutch dogs (4 pieces) slide out. 8. Carefully remove the round rubber seal off the top of the agitator. 9. Carefully remove the agitator by lifting straight up. 10. Inspect the agitator shaft for worn grooves or rust. If the shaft is bad (rare), either call an appliance repair company to repair this or replace the complete gearcase yourself. Installing the agitator and cam kit 285811: 1. Place the new agitator on the shaft. 2. Rotate the agitator until the grooves in the agitator match the grooves on the shaft, and push the agitator down. 3. Place the new round rubber seal in the groove on top of the agitator. 4. Hold the new camp upside down. 5. Place the small round part of the new clutch dog (4 pieces) in the slot on the cam. 6. Do the same thing to the other three (3) clutch dogs. 7. Turn the agitator mover over and carefully insert the cam and dogs, up into the agitator mover until the camp stops. 8. Carefully turn the agitator mover upright. Note: The cam has a cutout and tabs across from each other. The agitator has tabs across from each other. These must line up in order for the came to slide down on the agitator. 9. Place the agitator mover, cam, and dogs over the agitator while lining up the tabs. Note: If the dog(s) falls out of the slots(s) in the cam you will have to repeat steps 4-9. 10. Push the cam down until the tabs snap together. 11. Push the new auger agitator on the shaft. 12. Rotate the agitator until the grooves in the agitator match the grooves on the shaft, and push the agitator down. 13. Using the socket wrench (with an extension) or nutdriver, insert the stud and seal through the agitator, into the shaft, and tighten. 14. Be sure the round gasket is in the groove in the barrier cap. Note: The barrier cap must be pushed down past the holes in the mover, so the liquid from the dispenser can flow out of the holes. 15. Push the barrier cap and gasket all the way down into the agitator mover. 16. Press down on the liquid fabric softener dispenser or cap, which ever you have, until it is all the way down on the agitator. 17. Close the lid. Hope this helps.
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When I load my washer with a large load the agitator won't turn. Why?
Answer Hello, If the cam kit 285811 is bad, it will keep the machine from agitating properly. Hope this helps.
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My Ge washer spin with a noisy sound, can you help me to find the parts.
Answer We will need your model number to answer this for you.
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Washer does not spin. I already replaced lid switch. What is the problem? Thanks
Answer Hello Bill. You need to check the actuator switch and the belt and pulley on the unit. If all of that is good, then the transmission will need to be replaced.