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Customer Questions and Answers for Auger Motor by Whirlpool

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    • Part Number: AP3776020
    • MFG Part Number: 2188869
    • Made by: Whirlpool
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Questions & Answers

For Whirlpool Auger Motor (Part Number: AP3776020)

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The indoor ice dispenser does not dispense. I see the info about checking the switch and the power in the harness to the motor. It is my sister in law's ice maker and she lives 2 1/2 hours away and she doesn't have anybody with any repair knowledge. I removed the auger motor and brought it home with me. Is there a way to test the motor itself to see if it is the motor? It is part #2188869. can only find continuity between pins 6 and 7. I hate to order all the parts when it may only be the motor. Can I hook power up to the motor and see if it runs? Which pins do I use? Thank you.

Sailyoyo for Model Number gs6shaxllo1

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Need instructions on how to install auger motor mine turns real slow. Seems to be dragging.

Jerry Mcgowan for Model Number 50264992 kenmore

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I tried laying down under freezer door and looking up...there is only smooth sloped surface...no panel or door there..this is model GD5RHAXNT01.

Stephen for Model Number GD5RHAXNT01

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I am trying to access the auger drive motor in the door and remove the ice bin and can only find 2 ....1/4 hex bolts that hold down the drive gear for ice bucket... how do I remove the cover to motor? since there is no access underneath i am guessing there is a way to take off top after removing drive gear...also under the drive gear the shaft feels sloppy and moves around quite a bit..is this normal? Cannot find any infor on getting access to motor and don't want to damage or break plastic trying to get in the wrong way.. I believe it takes part # PS968755 or replacement with 2188869. Please advise me on this issue... I am pretty sure the drive is bad since when Ice lever is pushed the chute door opens but no motor and no crushed ice either...thanks

Stephen for Model Number GD5RHAXNT01

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How do I test a ice dispenser motor? I removed it and it does not turn by hand.

Eric for Model Number 106.52609100

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Motor runs but seems as if gears are stripped. If I get motor do I need all parts associated such as the hex drive shaft, coupling, seal, bushing, spring and spring loaded pin?

Hank for Model Number GD25DIXHS02

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Ice Dispenser motor does not work. There is no sound from the motor when dispenser button is engaged. However, the ice dispenser door slowly shuts when dispenser button is released. Water button dispenser button works and light can be turned on. The new motor I ordered and installed does not work after installation. I have multi-meter, but am unsure how to test power to motor connection. Where do I go next to identify problem. Could the motor still be the problem or is the problem upstream from the motor? Please advise on what to do next. Thank you!

Ted for Model Number WPL part number 2188869

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Have kitchenaid side by side.. ice depenser does not work. Makes ice.. depenser door opens and light goes on. No motor sound. I believe that it must be defective motor.. Also what motor model # would be a fit for my unit.. The appliance # is ksrb25kss04

Frank for Model Number ksrb25fkss04

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My ice maker wont turn out ice the door will open . The motor doesn't make a noise I checked the plug on motor its fine I took motor out for a day then put it back in and it worked. After four days it quit again. Do you think its the motor?

Mike for Model Number whirlpool model ed5fhaxs001

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Ice and water do not dispense. Motor does not run. Ice maker makes ice fine. Ice chute door opens when lever depressed. Control panel lights and freezer work fine. Auger does not seem frozen. Do I need a new motor and/or solenoid?

Craig for Model Number Kenmore 106.53659300

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