My model does not have the two screws and an exposed panel inside the freezer door to remove to get access to the auger motor, same as the last posted question on your list of questions discusses.
I see the two screws at the lower part of the dispenser panel on the outside of the freezer door, but am reluctant to remove without more info, as was mentioned in the answer to that last question. Can you send me the full information on how to replace that motor from the outside of the freezer door?
I already received motor 2252130 from your company.
To remove the icemaker motor you will first need to remove the ice bin, remove the 2 screws under the ice bin where the shaft comes up through the door and remove the shaft. Once this is done you will then close the door and take out the dispenser drip tray. Remove the 2 screws and pull out on the bottom of the panel and lift up on the dispenser assembly to remove. Once out the motor will be there. There will be 4 screws to remove to pull the motor. Out once you have the motor out you will need to remove the bracket it sits on and transfer to the new motor. Reinstall in reverse.
I need to replace the motor for ice dispenser. How do i get to it without breaking anything.
Answer Hello Anthony. Disconnect the unit from the electrical supply. To remove the motor: a) Open the freezer door. b) Remove the ice container from the freezer door. c) Remove the two screws from the motor housing cover, located under the bottom of the inner door panel, (You may need to lay in the floor and look upward inside the door to see where they are), and remove the cover. d) Disconnect the harness connector from the motor terminals. e) Remove the four screws from the motor bracket and allow the motor to drop down. f) Pull the hex drive shaft out of the motor. To re-install the motor: a) Remove the two screws from the hex drive shaft coupling holder and remove the coupling assembly. b) Install the hex drive shaft in the motor as far as it will go. c) Slide the new motor assembly back into place in the freezer door and mount it with the four screws you removed earlier. Make sure that the top of the hex drive shaft, spring, and pin are through the hole in the ice container plate. NOTE: On 2002, and later models, the pin is not used. d) Plug the harness connector into the motor. NOTE: The connector is designed to fit only one way on the motor terminals. e) Position the motor housing cover so that the raised center faces the motor, and mount it in place with the two screws you removed earlier. f) Make sure that the spring and pin are in the center hole of the hex drive shaft, and that the bearing and seal are properly positioned on the coupling, as shown.g) Position the coupling assembly over the spring-loaded pin, then push down on the coupling and align it with the top of the hex drive shaft. Secure the coupling assembly with the two screws you removed earlier. h) Replace the ice container on the freezer door plate. NOTE: The coupling in the ice container does not have to align with the coupling on the end of the hex drive shaft when the ice container is installed. They will engage as soon as the ice dispenser is activated. At that time, the motor will turn, and the spring-loaded coupling on the end of the hex drive shaft will pop up and engage the ice container coupling (you will hear a “snap” when the coupling pops up and engages).
Ice won't come out. The chute opens. The shaft to the motor don't move. Could this be an electrical or motor problem?
Answer Hello Mike,
While it is most likely a bad motor 2252130, the dispense board 2303843 may now have an issue since a bad motor will wipe the board also.