When I start a cycle the ram will go all the way down and continue running but won't return. When I turn the start switch off and restart and the ram returns and stops properly.
Answer Hello Bob,
If this is a 6651398581, this is normally caused by the motor switch. Since the switch is not available without the motor and switch assembly, you will need to order W10439651.
Note: This question is for the older version of this part, but we thought you might still find it helpful
Appliance age is approx 20 years. Compactor does not fully compact the material in the drawer. The motor and ram function fine but the ram reverses before it has compacted.
You will want to check the directional switch at the top to make sure that it is adjusted properly. If this checks ok then the motor switch W10439651 would be faulty and need to be replaced.