Questions and Answers for Whirlpool W10184813 Motor

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My original ice door dispenser motor went out after having the fridge for 5 years. I replaced it and it lasted about 2 months and I replaced it again and it has lasted about the same amount of time and is now dead again. The motor is getting power but it is not turning. The motor shaft seems frozen in one position and when I take it out and reinstall, it moves but moves differently from normal so it does not open and close the door. Could I have had 2 bad motors in a row or is something else possible like a bad control board? Any help is appreciated. Thanks!

Ericvq for Model Number whirlpool gs6nvexsl01

Answer Hello Ericvq, I just worked on one of these a few months ago that was doing the exact thing you described. The motor replacement fixed it temporarily and after two motors, I ordered the control board. Changing the control board seemed to work for a few days, until the customer called me back again. This time I ordered the board and the motor. After replacing both at the same time, the customer hasn't called me back. I would recommend changing both at the same time.

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Problem is that ice door stopped opening. Replaced the motor on the door 2 times. The original motor lasted for 5 years and each of the 2 replacements have lasted less than 90 days. Could it really be 2 bad motors in a row or is there another possibility like the control board. The new motors did keep getting power but the spindle no longer turned to open the ice door. Auger and ice maker work fine and ice is dispensed to the shoot. Thanks for any help.

Eric for Model Number gs6nvexsl01

Answer Eric, Yes, it could be another faulty motor W10184813, it wouldn't be the first time. We'll be sending you some information so you can access the components and properly test the resistance and voltage to the components. Thanks

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When I press the paddle for ice from the dispenser I hear the usual hum, then nothing happens. My research leads me to the ice dispenser motor, W10184813. When trying to remove the motor, I take out the ice dispenser tray and assembly, I take out the two mounting screws,remove the spring etc. Then I am left with the hex nut, leading down into the motor housing. I cant seem to loosen that with a socket wrench. How do I get that off?

Chris for Model Number GD5NVAXSQ01

Answer Hello Chris, The threads on the motor shaft are left handed. It also helps when removing it to "rap" the wrench handle to break it loose as it becomes very tight during its' normal operation.

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Understand the answer about testig the power to the motor. What wires am I looking to attach my mutitmeter to on the motor and am I testing for 120 AC or DC? Thanks!

Eric for Model Number gs6nvexsl01

Answer Hello Eric. The wiring diagram does not tell which wires. It would be beat to test each wire on the motor to a good ground. If you see voltage, then the motor W10184813 is bad. If there is no voltage on any wire, bad control board. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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The ice dispensing door does not open. I took everything apart and could not find any broken pieces in the linkage and when I put it back together the door worked for a day and then stopped again. I am assuming it is the motor. Would you agree?

Eric Vq for Model Number gs6nvexsl01

Answer Hello Eric. Test and see if there is power coming to the motor. If so, and it does not turn, replace the motor W10184813. If there is no power you will need to replace the dispenser control board 2303843. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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How do I verify which part I need if the ice dispenser is not dispensing ice? It makes a sound but does not dispense the ice. The water dispenser works fine. Do I need an auger moter or a ice door motor?

Tami for Model Number 10656709500

Answer Tami, If the ice chute door opens and closes when the actuatr paddle is pressed and released, it won't be the ice door motor, unless the paddle or linkage is broken, and then the ice cubes would accumulate in the ice chute and jam up the ice bucket and auger. You most likely have a frozen or faulty auger motor 2252130 . Here's how to access the dispenser motor " To remove the IDI motor: a) Open the freezer door. b) Press in on the release button and remove the ice bin from the door shelf. c) Remove the two screws from the hex drive shaft coupling holder and remove the coupling assembly. d) Lift the spring and hex drive shaft up and out of the door. e) Remove the boot from the top of the IDI motor. f) Disconnect the motor connector from the IDI motor. g) Unclip the wires from the retainers under the IDI motor housing. h) Remove the three screws from the IDI motor housing and remove the motor and housing from the dispenser. i) Remove the four screws from the IDI motor and remove the motor from the housing." Thanks and Good Luck

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