My ice maker is making ice but doesn't dispense it.you hit the switch and you don't hear anything. I removed the ice from the tray and the shaft doesn't move. What could be the problem the motor or the switch to the motor?
Answer Hello Rich,
The shaft of the ice dispenser will not move unless the motor is activated. You will want to pull the front cover off the dispenser to check the switch to make sure that the pins holding the switch in place are not broken. To access this you will remove drip tray, and using a flat blade screwdriver, place under the bottom of the trim and pop out. Once off check the bracket where switches are to make sure that it is not damaged and make sure that when you hit the dispenser that the lever makes good contact with switch. If not replace bracket W10206221. If this checks ok then your dispenser motor W10271506 is most likely the problem.
We had an 8 day power failure (Sandy) and during this time, we left the ice in the bin inside the freezer. As the ice melted, the water slowly dripped through the dispenser. Once the power came back, the ice maker worked fine, but the ice dispenser does not. When you push the dispenser lever, nothing happens, no motor noise, nothing. I am wondering if the melting ice burned the motor out? Is there some way to test the motor or is there some other part that could be causing the problem. I saw one reference to a logic board......I have the motor removed, but do not want to order a part until I am reasonably sure of the cause of the problem. Thanks.
Answer Bill, Under the circumstances, we'd expect an issue wirtth the actuator switch 2162361 and or the dispenser control board 2321704.
Since you have the auger motor out, you can check for a resistance reading across the motor terminals. Pins 1 and 2 = 10 to 15 O, Pins 4 and 5 = 220 to 270 O if you have a multi meter. If you have the resistance readings(+/- 10%) then the motor is fine, and you'll need to check the actuator switch and control board for water damage and shorted components.
How do I get the motor out for the ice dispenser?
Answer Hello Dan. Open the freezer door and look under the bottom of the dispenser cavity. You will see an access panel. Remove the screw and access door and replace the motor W10271506 in the unit.
Trying to remove auger motor, PN 2322580, from fridge. You advised me: "You will need to bend the wiring harness out of the way for the motor AP4452649 to clear the wires and remove it." Well the wires are molded into a rubber/plastic disk assembly and it is actually that assembly that is interfering with the motor dropping out. Can I pop that disk out or will that wreck the wiring?
Answer Hello Mike. Here are the instructions from the manufacture. Hope this helps. 1. Disconnect the unit from the electrical
2. To remove the motor:
a)Open the freezer door.
b)Remove the ice container from the
freezer door. c) Remove the two screws from the motor
housing cover and remove the cover. d)Disconnect the harness connector from
the motor terminals. e)Remove the four screws from the motor
bracket and allow the motor to drop
down. You may need to move the wiring harness to remove the motor. f) Pull the hex drive shaft out of the motor. g) Reinstall in reverse order.