i have a whirlpool thintwin model LT7100XVNO it will not wash on the wash cycle or spin out on spin cycle will neutral drain kit part #AP3018165 fix it
Answer Mark, The neutral drain kit 388253 is the least likely issue. It's an internal component of the transmission, and has little to nothing to do with the agitate cycle. If you can hear the motor run, and / or the washer will drain the water from the tub, you most likely have a damaged motor coupling 285753A which drives the transmission input shaft, this would keep the transmission from operating, or a faulty gearcase/transmission 3360629. If the motor doesn't operate, you'll need to check the electrical components: lid switch, timer, motor and wiring, for a defect.
Hello, please explain to me in detail on how to install this kit.
Answer Hi Robert. The neutral drain kit part # 388253 can be seen on our web site by creating a log in and research your model #. Then you can look under the gearcase section to see the pictorial veiw to assist. you. You can use the service manual part # 4313896 to assist. also. Thank You.
All I need from this kit is the metal C clip. Is there any way I can get just that part?
Answer Hello James! Unfortunately, the manufacture does not offer any parts separate from the neutral drain kit 388253. Sorry!
The washer works, but my clothes are not rung out the are still wet.
Answer Hello Julie. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. Hope this helps. http://forum.appliancepartspros.com/washer-repair/3265-replacing-direct-drive-washer-brake-shoes.html