Questions and Answers for Whirlpool 3360629 Neutral Drain Transmission page 2

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Have a series 90 heavy duty direct drive washer. Replaced bad coupler and started smelling burning rubber or plastic. Ran load smell continued. Removed coupler purchased new ones and replaced them. They were difficult to remove and required hard tapping before they would sit flush on motor shaft. I noticed motor shaft has slight front to back play. Not sure if I caused that? After checking clutch which look very good and tight I put it back together and again smell burning and now noises that sounded like loose screws were banging around. Also, after putting back motor to coupler it was pretty hard to turn shaft to line up the pump. Coupler was turning okay. The machine ran once and now it only makes a electrical noise. Is this a bad motor or Transmission? Need Help.

John for Model Number 110.82891120

Answer John, If there is play in the motor shaft, you will want to pull the motor and see if the motor spins freely. It sounds more like a motor issue but if the motor is spinning freely then it is not seized. At that point you would want to check to make sure that the transmission gear is turning. Once direction it should turn freely and the other it should meet resistance and possibly stop.

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My washing machine was not agitating or spinning. I found out that the coupler on the motor side was worn out, which I am going to order. When I turn the good coupler on the transmission side by hand, everything on the transmission rotates EXCEPT the shaft. Does it have to rotate or not, I am not sure. As a result I openend the gear box to make sure the gears haven't lost some teeth- they all looked OK - no missing teeth. A liitle bit of the gear box oil was spilled. Do I have to add some more and could it be any kind of oil ? Thank you so much and looking forward for your advice John

John for Model Number 11020092991

Answer John, The shaft will not rotate with the spinning of the motor coupler. Once you have the motor coupler in place the unit should work fine.

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I just purchased and then replaced the neutral drain transmission on my washer because it would not engage the spin cycle. I does now. thank you. However, when the spin cycle is complete, it does not brake or stop spinning like a normal washer. Rather, the inner tub/basket continues spinning for about 15-20 seconds longer than it should. I think my brakes are bad? If so, what part do I need and would I access that part using the same procedure as the neutral drain transmission repair?

David W. for Model Number 110.16862503

Answer Hello David. If the brakes are bad you will need to order and replace the clutch on the unit. You will access the same way.

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Washer seems to run through all cycles but doesn't seem to spin out good. Pump does pump water out.

David for Model Number 110.27112600

Answer Hello David. You need to check and see if the clutch is bad and needs to be replaced on the unit. If it is bad, it will allow the basket not to spin fast enough. Also, check the drive block on the unit as well.

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My lower agitator does not move at all, it will not spin at all, what needs to be replaced, or what do I need to check to repair my Kenmore Washer.

Maggie M for Model Number 11024812200

Answer Maggie, The first thing that you should do is pull the agitator and make sure that there is nothing caught under the agitator which would cause it not to move. If this checks ok then you would want to put the unit on low fill and check to make sure that the shaft is moving for the agitator shaft under the agitator. If it is not then check your motor coupling for being broken.

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Do you have a repair video for brake replacemeet

Frank for Model Number taws800jq

Answer Frank, At this time we do not have a video in our library but you could check on Youtube for this information.

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Washer agitates but does not spin. When in spin cycle it pumps out water like normal, but when its supose to start spin it makes loud noise but does not spin. I took out gearcase turned gear coupling shaft to see if cluch plate spins. It does spin but I can stop it easily with hand on clutch .

Frank for Model Number taws800jq

Answer Hello Frank. If the clutch is slipping, you will need to order and replace the clutch 285785 in the unit. If the clutch is good, you may need to replace the transmission.

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My washer made a loud sound and it wouldn't spin and now it doesn't do anything I need help.

Bbill for Model Number LSN2000LW1

Answer Bbill, You will want to check the lid switch for continuity with the lid closed. If there is no continuity then you would need to replace the switch. Also check the motor coupling to make sure that it is not broken.

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Will this transmission work with my washer?

Ron for Model Number kenmore washer series 70 #11022722101

Answer Ron, according to your model number the transmission 3360629 is the correct replacement and will work on your unit. Thanks!

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Just above the transmission on the tub is like a wide rubber band on mine this is also broke is this some thing I need and if so how does it go on ? Thank you

Ron for Model Number 110.22722101 Kenmore top load washer

Answer Ron, The part that it sounds like you are referring to would be the centerpost gasket 383727 on the tub assembly which is a necessary part to help keep unit from leaking.

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Neutral Drain Transmission

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