The washer makes a grinding noise in the spin cycle. When I bypass the lid switch & remove the agitator The noise goes away. If I hold the top of the spline shaft, the noise returns, and it feels like something is skipping on the shaft. Am I looking at a bad gearcase, or just a clutch? The agitator also tries to work as the tub is spinning.
Answer Jim, You're "looking at a bad gearcase" 3360629. When the drive motor rotates clockwise, the main drive gear in the gearcase rotates counterclockwise, putting the washer into the drain/spin mode. This time the shift actuator moves forward on the other side and pushes the agitate cam in the other direction. This causes the cam follower to push the agitate gear up and then lift it off the splines on the agitator shaft. During spin, the connecting rack drives the agitate gear in an oscillatory motion. Now since the agitate gear and agitate clutch are disengaged, this motion IS NOT transferred to the agitator shaft.
The gear case (transmission) on my Kenmore Direct Drive Top Load Washer is labelled 389228.
What replacement do you have that can be used? It does not spin or agitate. It drains the water so the motor and motor coupler is good.
Do you have to remove the basket to change the transmission?
The model number for your unit is not coming up so we cannot look the parts up. This issue would most likely not be caused by the gearcase but would be more likely the motor coupler. Even though the drain pump runs and pumps out this would still most likely be the case as the drain pump sits on the outside of the motor and the motor coupler sits between the gearcase and the motor. If this is broken it will not agitate or spin.
I have ordered the gear case assembly, part no 3360629 and installed in the washer, with the help of your video. We have washed a few loads already, but then I remember in your video that we have to use the needle to open the bleeder hole on the gear case but I didn't do it. Should I open the machine to redo the whole thing, or could I just let it go?
Answer Hello Wen,
You will need to open the cabinet and you should be able to reach in with a safety pin to remove the paint from the opening. You do need to do this since, if it is not done, the possibility exists that when the transmission oil heats up, it can overflow into the bottom of the washbasket. This would damage clothing and the petroleum is also not good for the tub assembly and other plastic parts.