I asked a few days ago if the door can be replaced with a stainless steel door or stainless look door.. Have not heard anything back. Please respond as soon as possible. Thank you.
Answer Hello Charles,
The stainless outer door is part number 99002169. Unfortunately, this item has been discontinued with no further replacements or cross references available and our company is unaware of any other available sources. Sorry about that!
Our washer is making noise as something is rubbing. How do I remove the bottom arm and cap to look for debris.
Answer Hello Daryl. Hold the wash arm and unscrew the cap in the center. Then lift off the wash arm. Once removed, you can remove the screws to access and check for trash.
you did not answer my question read it again
Answer Tom, There are two methods of servicing the top spray arm assembly. You can carefully pry out on the snap retainer in the center of the wash arm. Or you can reach around the spray arm with your fingers and unscrew the outlet from the water feed tube in the top(clockwise to tighten, counterclockwise to loosen) and remove the complete assembly. Good Luck and Thanks
On the upper spray arm there is a retainer in the middle of arm and a nut above the arm. Do you pop out the retainer by prying down and is the nut l/h or r/h threads?
Answer Hi Tom. The snap retainer does have a tendency to break. Part # W10116811. The snap threaded retainer holds both the upper spray arm and the upper spray hose arm. Part # 912680. Thank You.
Need to replace just the black hose at the end of the upper spray arm hose. Does the black hose come off? If not, how do I replace the whole arm assembly that runs from under the pump to the top of the spray arm?
Answer Hi Mike. Remove power. You will need to open the door and remove the upper rack. Then you will reach in and unscrew the upper wash arm outer nut. When you release this nut it will release the upper hose loose. The hose washer is part # 910069. The upper hose is part # 912647. The hose clamp is part # 616099. Thank you.
Dishwasher wil lnot pump out. How do I remove the outlet cap/cover??
Answer Larry, I guess you want to remove the pump cover and associated parts ? You'll need to remove both racks, remove the large plastic nut in the center of the lower spray arm, you can then remove the arm cover cap and nozzle. You will then need to remove the 1/4 inch screws holding the pump body cover,and lift the cover uop and out. Remove the thumbscrew from the center of the support arm, and lift the flush arm assembly out,then remove the mesh filter. Remove the bolts holding the pressure dome to the pump housing body and lift it out, you'll need to remove the screwin the center holding the impeller to the motor shaft and lift it up and out, you can then lift the remainder of the filter plate chopper blade etc., out of the pump body. I don't think you'll find a problem in the pump housing, unless you had a lot of chopping or chatterring noises before the unit stopped draining. I would start by disconnecting the drain hose at the disposal or air gap and drain the water into a bucket or blow in the end of the drain hose until you can hear the air escape in the tub. Good Luck,