The top oven will not get hot either using bake or broil. Already replaced the elements.
Answer Hello Bob,
You will want to access the back of the unit. There is a thermal disc there that you would want to test for continuity. If there is no continuity then you will need to replace the thermal fuse 9759242.
My oven will not maintain cooking temperature. During cooking cycle, the igniture will click but will not ignite. This does not happen during every cooking cycle. Repairman says we need a 9763716, 9760229, 9762794, and W10131825. For a 5.5 yr old unit this seems excessive. Seems as though they are replacing everything possible to just resolve my issue. Thoughts?
Answer Hello Ken,
You can check most of these parts using a voltmeter. The oven sensor W10131825 you can test at room temperature. You should read 1090 ohms at room temperature. The oven safety valve 9763716 you can test by checking the solenoids on the valve. You should have 216 ohms between broil and common and between bake and common. You can test the spark ignitor for between 3.2 ad 3.6 amps when trying to light oven. If all of these things check ok then you would want to check wiring from each component to back to control board and make sure that there are no broken or damaged wires.
Do I need to remove the oven from the wall to replace the oven temp sensor. I just replaced the thermal fuse i purchased from you and the oven now works. However I'm concerned that if I use the self clean function again it will blow the thermal fuse again unless I replace the oven temp sensor. Could you give me your thoughts and can I install the sensor without removing the oven. Thanks Russ Brooks
Answer Russel, Yes you should be able to replace the oven temp. sensor W10131825, without removing the oven from the wall. Remove the oven door, remove the racks, then remove the two(2) mounting screws and slowly extract the sensor and harness from the cavity. An oven temp. sensor is not usually the reason for an "open" thermal fuse on an oven, it's usually due to improper air movement around or in the wall oven. We will send you some information with the other checks you'll need to make and corrections needed.
How do I test the oven sensor at 350 deg? Do I remove it and place it in a 350 deg oven with leads sticking out of the door seal?
Answer Hello George. The way to test the sensor is to pull out the wall oven and remove the back panel. Then preheat the oven to 350°. Next turn off the oven, and unplug the sensor and test it. This is the best way to test the sensor W10131825. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html