My oven shut off while in use. It is a double oven. There is no heat, no lights, no display for either oven. I have checked to make sure there isn't a breaker flipped off. I asked advice through your online chat and was told that it may be the thermal fuse. They said there may be two of them since it is a double oven. Do I need to replace both fuses? Can you tell me the location of them and perhaps we can test the fuses to make sure they're bad before I order them? Thanks in advance.
With the unit not having any power at all there is one thermal fuse that goes in between the control board and the L1 supply line that may have blown. You will want to check the continuity of the thermal fuse. This is a link type fuse and is located in the vent area of the oven near the terminal block. You can try to access this by disconnecting the power to the unit and removing the control panel and you would need to reach in to disconnect the fuse. Once the fuse is disconnected you would test the continuity of it and if there is no continuity then it would need to be replaced.
The control panel went blank after my wife had her annual Christmas cookie marathon. I suspect it might be the thermal fuse similar to the one I was directed to on your website. When I entered the Whirlpool model number to check compatibility, a red message appeared that indicated that it was not. Do you have a thermal fuse that is for our oven?
Answer Hello Norm,
Once again, we have to apologize for the compatibility tool. Please disregard it as it is still in work and is not recognizing all of the model and/or part numbers. There are actually two styles of these fuses. One has two flat connectors and the other has a hook on one end. You would need to order the one needed as per the style in the unit originally. Thermal Fuse with Hook On one End & Flat Terminal On Other Use 4456654. For Thermal Fuse W/Flat Term On Both Use 4451042.
Recently, when heating the oven there is a strong gas odor that fills our kitchen and is very noticeable. I believed it was caused by a bad ignitor, however I can see both top and bottom heating elements glowing. Now the oven will not heat at all, whether in broil, convection, or any other mode. The ignitors glow, but nothing happens. What part can I replace to fix this? Thank you
Answer Hello Mark,
The ignitors will have to turn almost white hot to pull enough current to open the gas valve. It sounds as though the ignitors were getting weak which caused the gas smell. I would use a clamp on ampmeter TJCL1100 on one wire to the ignitor and make sure they are pulling from 3.6 to 3.9 amps of current. This holds true for both the bake and broil ignitors 9753108. If the proper current draw is not there, the ignitors have broken down in resistance and will require replacement.
I purchased this part number4451042 that replaces part 4450814 and the two ends are female ends on the new part and the same on the ends of my oven wires how do you hook this up?
Answer CJ, Your best option is to order 4456654, Although the part you ordered is "correct" for the brand and model. Being a "safety" device, you don't want to attempt to splice it into the harness or modify it in any way. It may have been modified on the production line at the time of manufacture.